2026-08-09

Software Reinstall - Touchscreen (Restore)

Correction code 00020018 FRT 0.05 NOTE: Unless otherwise explicitly stated in the procedure, the correction code and its associated FRT reflect all of the work required to perform this procedure, including the linked procedures. Do not stack correction codes unless explicitly told to do so. NOTE: See Flat Rate Times to learn more about FRTs and how they are created. NOTE: See Personal Protection to make sure you are wearing proper PPE when performing the procedure below. NOTE: See Ergonomic Precautions for safe and healthy working practices.

Warning
This procedure is a DRAFT. Although it has been validated, Warnings and Cautions might be missing. Follow safety requirements and use extreme caution when working on or near High Voltage systems and components.

Procedure

  1. Enable Service Mode. See Service Mode.
  2. On the vehicle touchscreen, touch the Service Mode "wrench" icon at the bottom of the vehicle touchscreen.
  3. Touch Software Reinstall.
  4. When the prompt appears, read the instructions, and then touch REQUEST.
  5. Touch the Software tab and touch SOFTWARE UPDATE > INSTALL NOW.
    Note
    If a countdown timer appears, tap the timer until the clock reaches "0".
  6. Once the reinstallation is complete, check that the release notes appear on the touchscreen, indicating a successful reinstallation.
  7. Disable Service Mode. See Service Mode.