07/02/2024 12:30:20

Software Update (Over The Air)

Correction code 00020003 FRT 0.05 NOTE: Unless otherwise explicitly stated in the procedure, the above correction code and FRT reflect all of the work required to perform this procedure, including the linked procedures. Do not stack correction codes unless explicitly told to do so. NOTE: See Flat Rate Times to learn more about FRTs and how they are created. To provide feedback on FRT values, email LaborTimeFeedback@tesla.com. NOTE: See Personal Protection to make sure wearing proper PPE when performing the below procedure.

Warning IconA warning icon, calling your attention to a possibly risky situation
Warning
This procedure is a DRAFT, although it has been validated. Warnings and Cautions might be missing. Follow safety requirements and use extreme caution when working on or near high voltage systems and components. Provide corrections and feedback to ServiceDevelopment@teslamotors.com.

Procedure

  1. Verify that network connectivity is available to the vehicle by the words "3G", "4G", "LTE", or the Wi-Fi icon appears in the upper right corner of the touchscreen.
  2. Verify that there is an orange down arrow in the upper right corner of the vehicle touchscreen.
    • If the down arrow is displayed, skip to step 4.
    • If no down arrow is displayed, the vehicle firmware might be at the latest level for the vehicle, or no request for the latest vehicle firmware has been made. Continue to the next step.
  3. Touch Controls, and then touch Software to request the latest vehicle firmware.
    Informational PurposesAn informational icon, calling your attention
    Note
    If the text "Your car software is up to date as of …." appears above Software Update Preference, the vehicle is already configured with the latest firmware.
    Informational PurposesAn informational icon, calling your attention
    Note
    If the orange down arrow does not appear in the upper right corner of the touchscreen within 10 seconds, the vehicle' network connectivity might be unreliable.
  4. Touch the orange down arrow to start the vehicle firmware download.
    Informational PurposesAn informational icon, calling your attention
    Note
    When the download starts, the arrow turns green. After the download completes, the green arrow is replaced by the yellow clock icon. If the clock icon does not appear within 45 minutes, the vehicle's network connectivity might be unreliable.
  5. Touch the yellow clock icon, and then touch INSTALL NOW.
  6. Verify that the firmware update was successful.
    • If the update failed, repeat from step 5.
    • If the update succeeded, and the update was performed as one step of another service procedure, return to that procedure.
    • If the update succeeded, and the update was performed as a stand-alone procedure, it is now complete.