2025-05-20

Clean Forward Camera View (Precision Cleaning of Inboard Glass) (Restore)

Correction code 10200348 FRT 0.24 NOTE: Unless otherwise explicitly stated in the procedure, the above correction code and FRT reflect all of the work required to perform this procedure, including the linked procedures. Do not stack correction codes unless explicitly told to do so. NOTE: See Flat Rate Times to learn more about FRTs and how they are created. To provide feedback on FRT values, email ServiceManualFeedback@tesla.com. NOTE: See Personal Protection to make sure wearing proper PPE when performing the below procedure.

  • Glass Cleaner:
    • 1083742-02-A - Zep glass cleaner (preferred if available in your region)
    • Invisible Glass - Premium Glass Cleaner
    • Wurth Glass Cleaner (for China: 2092858-00-A)
  • Lint free Microfiber towels:
    • 2084223-00-A - 6 pack
    • 2084180-00-A - 120 pack
    • For China: 2092859-00-A
    • If the above part numbers are not available in your region, use other New, Lint Free microfiber towels.
  • LED flashlight:
    • 1523885-00-A - LIGHT, PEN STYLE, RECHARGEABLE

Procedure

  1. Gently lift the wiper arms away from the windshield to access the wiper blades, and then clean the wiper blades (x2) with isopropyl (rubbing) alcohol, especially the edge of the wiper blades.
    Warning IconA warning icon, calling your attention to a possibly risky situation
    CAUTION
    If wiper blades show degradation and need to be replaced, recommend customers to replace the wiper blades to prevent reduced camera visibility performance.
    Warning IconA warning icon, calling your attention to a possibly risky situation
    CAUTION
    Do not lift a wiper arm beyond its intended position.
    Informational PurposesAn informational icon, calling your attention
    Note
    Remind customers to periodically clean the edge of the wiper blades as instructed in the Owner's Manual.
  2. Apply glass cleaner onto a microfiber towel to clean the outside surface of the front windshield, then use a second dry microfiber towel to wipe the windshield in a circular motion until the windshield is basically dry. Verify the windshield has no stains or residue, then allow 1 minute to fully dry.
  3. Use an LED flashlight to illuminate the outside surface of the windshield in the forward facing camera area, inspect for presence of any haze, fogginess, stains and residue on the inside of the windshield. Hold the flashlight towards you as shown in the images.
    Informational PurposesAn informational icon, calling your attention
    Note
    Perform the inspection indoors.
    Informational PurposesAn informational icon, calling your attention
    Note
    Flashlight should be pointing at the windshield towards you, see diagram for proper inspection method.
    Informational PurposesAn informational icon, calling your attention
    Note
    If the presence of haze, smudges cannot be confirmed using the flashlight based inspection method, continue to step 3 to verify using camera preview method.
    Informational PurposesAn informational icon, calling your attention
    Note
    If the presence of haze, smudges is confirmed with flashlight based inspection method, continue to step 4.
    Figure 1. Inspection Method
    Figure 2. Negative Inspection Example
    Figure 3. Hazy Windshield Example
  4. Open the LH front door and lower the LH front window.
  5. Unlock the vehicle gateway. See Gateway (Unlock).
  6. Remove the rear view mirror. See Rear View Mirror (Remove and Replace).
  7. Release the upper camera cover clips (x4).
    Warning IconA warning icon, calling your attention to a possibly risky situation
    CAUTION
    Do not remove the upper camera cover completely, as the electrical harness is still attached to the interior camera.
    Informational PurposesAn informational icon, calling your attention
    Note
    Slightly release the leading edge of the headliner to allow access for removal.
  8. Release the tabs to remove the glare shield from the windshield bracket.
  9. On the touchscreen, tap the Service Mode "wrench" (at the bottom of the touchscreen UI), and then tap Driver Assist > Cameras > Camera Preview, select Main/Wide tabs to preview all forward facing cameras and assess the visual clarity.
    • If no residue or dirt is visible across all camera lenses, remove this code from the activity and continue diagnosis.
    • If the image is blurry or the visuals are impeded, continue to clean the windshield and camera lenses.
  10. Clean the inside surface of the windshield in the forward facing camera area as follow:
    1. Apply glass cleaner onto a clean microfiber towel and use the towel to wipe the entire area.
    2. Use another dry microfiber towel to wipe the entire area.
    3. Inspect and verify that the entire area is free of any hazing, fogginess, stains and residue.
    Informational PurposesAn informational icon, calling your attention
    Note
    Clean the entire area thoroughly, including the edges and corners.
    Informational PurposesAn informational icon, calling your attention
    Note
    For HW4 vehicles, pay special attention to ensure the notch is also clean (see picture for notch location).
    Informational PurposesAn informational icon, calling your attention
    Note
    While cleaning, use the camera preview feature to ensure that the towel reaches all the way up into the cavity and that the glass area directly in front of the camera is cleaned properly.
    Figure 4. Unqualified Job Examples
    Figure 5. Qualified Job Example
    Figure 6. Notch of HW4 Vehicle
  11. Clean the forward facing camera lenses as follows:
    1. Apply glass cleaner onto a clean microfiber towel and use the towel to wipe each lens.
    2. Before the lens surface dries, use a dry clean microfiber towel to clean the lens.
    3. Using camera preview, verify the lenses are free of any stains or residue.
  12. Secure the tabs to install the glare shield onto the windshield bracket.
  13. Install the upper camera cover clips (x4).
    Informational PurposesAn informational icon, calling your attention
    Note
    Slightly release the leading edge of the headliner to allow access for installation, and then install the headliner back to original position.
    Informational PurposesAn informational icon, calling your attention
    Note
    Guide the rear view mirror connectors through the opening of the cover.
  14. Install the rear view mirror. See Rear View Mirror (Remove and Replace).
  15. On the touchscreen, tap Controls > Service > Maintenance > Windshield Camera Area Precision Cleaning, click Record and then Confirm to create a record.
  16. On the touchscreen, tap Controls > Driver Assist > Cameras > Reset DAS, click Run, and allow the routine to complete.
  17. Exit Service Mode. See Service Mode.
  18. Raise the LH front window and close the LH front door.