17/09/2024 10:37:34

Connectivity Board - Car Computer (Info-Ryzen) (Remove and Replace)

Correction code 211529120.72 NOTE: Unless otherwise explicitly stated in the procedure, the above correction code and FRT reflect all of the work required to perform this procedure, including the linked procedures. Do not stack correction codes unless explicitly told to do so.NOTE: See Flat Rate Times to learn more about FRTs and how they are created. To provide feedback on FRT values, email LaborTimeFeedback@tesla.com. NOTE: See Personal Protection to make sure wearing proper PPE when performing the below procedure.

  • 2023-07-10: Software update step now applies to all vehicles.
  • 2024-05-21: Add a note to check modem compatibility before installing.

Remove

Warning IconA warning icon, calling your attention to a possibly risky situation
Warning
This procedure is a DRAFT, although it has been validated. Warnings and Cautions might be missing. Follow safety requirements and use extreme caution when working on or near high voltage systems and components. Provide corrections and feedback to ServiceDevelopment@teslamotors.com.
  1. Open both front doors and lower both front windows.
  2. Move the RH front seat backward.
  3. Disconnect 12V/LV Power. See 12V/LV Power (Disconnect and Connect).
  4. Remove the glove box. See Glove Box - With Knee Airbags (Remove and Replace) or Glove Box - Without Knee Airbags (Remove and Replace).
  5. Remove the RH footwell air duct and air wave duct. See Duct - Air Wave - RH (Remove and Replace)
  6. Put on an ESD wrist strap, and then connect the wrist strap to vehicle ground.
  7. Release the visor from the car computer.
    Informational PurposesAn informational icon, calling your attention
    Note
    2x clips, Pull the LH tab outwards to release tab then lift upwards to release visor from car computer
  8. Disconnect the bottom connectors (x3) from the car computer.
  9. Remove and discard the screws (x8) that secure the top cover onto the car computer, and then remove the top cover from the car computer.
  10. Remove and discard the screws (x5) that secure the connectivity card.
  11. Slide the connectivity card down to separate the connector from the PCB connector, and then remove the connectivity card from the vehicle.

Install

  1. Insert the connectivity card into the PCB connector.
    Informational PurposesAn informational icon, calling your attention
    Note
    Make sure the replacement modem is interchangeable with original modem before installing.The Telit/Titan modem cannot replace an Iris modem.
  2. Install the screws that secure the connectivity card.
    Informational PurposesAn informational icon, calling your attention
    Note
    5x screws, T10, 0.7 Nm, Install new patched screws
  3. Position the top cover onto the car computer, and then fasten the screws that secure the top cover.
    Informational PurposesAn informational icon, calling your attention
    Note
    8x screws, T10, 1.4 Nm, Install new screws
  4. Connect the bottom connectors (x3) onto the car computer.
  5. Secure the visor onto the car computer
    Informational PurposesAn informational icon, calling your attention
    Note
    4x clips, Align coolant pipe clips over coolant pipes and lower visor until all clips are secured
  6. Disconnect the ESD wrist strap from the vehicle ground, and then remove the wrist strap.
  7. Install the RH footwell air duct and air wave duct. See Duct - Air Wave - RH (Remove and Replace)
  8. Install the glove box. See Glove Box - With Knee Airbags (Remove and Replace) or Glove Box - Without Knee Airbags (Remove and Replace).
  9. Reconnect 12V/LV Power. See 12V/LV Power (Disconnect and Connect).
  10. Move the RH front seat to its original position.
  11. Update the vehicle to the latest firmware. See Software Update.
    Informational PurposesAn informational icon, calling your attention
    Note
    Make sure the vehicle is connected to WiFi, as cell service may not be functioning properly.
  12. For NA or APAC regions, go to step 13. For the EMEA region, perform these subteps to swap the eSIM profile.
    1. Connect a laptop with Toolbox 3 to the vehicle. See Toolbox 3 (Connect and Disconnect).
    2. In Toolbox, select the Actions/Autodiag tab, and then search for "bootstrap".
    3. Click PROC_ICE_X_DUAL-BOOTSTRAP-E-SIMSearch for routine in ToolboxSwap Dual Bootstrap eSIM Operator, select kpn, and then click Run.
    4. Disconnect the laptop from the vehicle.
  13. Verify BT, WiFi, and LTE are functioning properly.
  14. Raise both front windows and close both front doors.