10/10/2024 08:47:03

Event Data Recorder Retrieval

  • 2024-10-07: Added OBD2 connection EDR data retrieval section.
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Warning
This procedure is a DRAFT, although it has been validated. Warnings and Cautions might be missing. Follow safety requirements and use extreme caution when working on or near high voltage systems and components. Provide corrections and feedback to ServiceDevelopment@teslamotors.com.
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Note
Refer to CD-20-20-001 for Model Y Event Data Recorder (EDR) guide.
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Note

Establish a Direct-to-Module Connection (Non-Structural Pack)

  1. Open all of the doors.
  2. Lower all of the windows.
  3. On the vehicle touchscreen, select the Tesla symbol, and then confirm and note the vehicle’s firmware version.
    Figure 1. Model 3 shown; Model Y similar
  4. Remove the Restraint Control Module (RCM). See Module - Restraint Control (Non-Structural Pack) (Remove and Replace).
  5. Connect the EDR extraction harness connectors (x2) to the RCM.
    Informational PurposesAn informational icon, calling your attention
    Note
    Use of the following tool(s) is recommended:
    • EDR extraction harness, RCM, Bosch MS-M3-MY - 1492139-00-B
  6. Connect the EDR extraction harness connector to the PCAN USB to CAN adapter connector.
    Informational PurposesAn informational icon, calling your attention
    Note
    Use of the following tool(s) is recommended:
    • PCAN USB to CAN adapter - 1016990-00-A
  7. Connect the PCAN USB to CAN adapter dongle connector to the laptop USB port.
  8. Connect the XP-20 (heavy duty) jump start 12V power to the EDR extraction harness.
    Informational PurposesAn informational icon, calling your attention
    Note
    Jump start, XP-20 (heavy duty) - 1016990-00-A
  9. Open the Tesla EDR Retrieval Program.
    Informational PurposesAn informational icon, calling your attention
    Note
    The program will automatically try to connect to RCM and will display a green circle in the lower left corner when connected.
  10. Once the Tesla EDR Retrieval Program connection is established, click "Run EDR Retrieval", and then follow the on-screen prompts to retrieve and save the EDR data.
  11. Use the retrieved data to "Generate a Report". See https://edr.tesla.com.
    Informational PurposesAn informational icon, calling your attention
    Note
    EDR retrieval time will vary based on the user and retrieved data.
  12. Close the Tesla EDR Retrieval Program.
    Informational PurposesAn informational icon, calling your attention
    Note
    Select "X" at the top right of the window to close the program once EDR retrieval is complete.
  13. Disconnect the XP-20 (heavy duty) jump start 12V power from the EDR extraction harness.
  14. Disconnect the PCAN USB to CAN adapter dongle connector from the laptop USB port.
  15. Disconnect the EDR extraction harness connector from the PCAN USB to CAN adapter connector.
  16. Disconnect the EDR extraction harness connectors (x2) from the RCM.
  17. Install the RCM. See Module - Restraint Control (Non-Structural Pack) (Remove and Replace).
  18. Raise all of the windows.
  19. Close all of the doors.

Establish a Direct-to-Module Connection (Structural Pack)

  1. Remove the RCM. See Module - Restraint Control (Structural Pack) (Remove and Replace).
  2. Connect the EDR extraction harness connectors (x2) to the RCM.
    Informational PurposesAn informational icon, calling your attention
    Note
    Use of the following tool(s) is recommended:
    • EDR extraction harness, RCM, Bosch MS-M3-MY - 1492139-00-B
  3. Connect the EDR extraction harness connector to the PCAN USB to CAN adapter connector.
    Informational PurposesAn informational icon, calling your attention
    Note
    Use of the following tool(s) is recommended:
    • PCAN USB to CAN adapter - 1016990-00-A
  4. Connect the PCAN USB to CAN adapter dongle connector to the laptop USB port.
  5. Connect the XP-20 (heavy duty) jump start 12V power to the EDR extraction harness.
    Informational PurposesAn informational icon, calling your attention
    Note
    Jump start, XP-20 (heavy duty) - 1016990-00-A
  6. Open the Tesla EDR Retrieval Program.
    Informational PurposesAn informational icon, calling your attention
    Note
    The program will automatically try to connect to RCM and will display a green circle in the lower left corner when connected.
  7. Once the Tesla EDR Retrieval Program connection is established, click "Run EDR Retrieval", and then follow the on-screen prompts to retrieve and save the EDR data.
  8. Use the retrieved data to "Generate a Report". See https://edr.tesla.com.
    Informational PurposesAn informational icon, calling your attention
    Note
    EDR retrieval time will vary based on the user and retrieved data.
  9. Close the Tesla EDR Retrieval Program.
    Informational PurposesAn informational icon, calling your attention
    Note
    Select "X" at the top right of the window to close the program once EDR retrieval is complete.
  10. Disconnect the XP-20 (heavy duty) jump start 12V power from the EDR extraction harness.
  11. Disconnect the PCAN USB to CAN adapter dongle connector from the laptop USB port.
  12. Disconnect the EDR extraction harness connector from the PCAN USB to CAN adapter connector.
  13. Disconnect the EDR extraction harness connectors (x2) from the RCM.
  14. Install the RCM. See Module - Restraint Control (Structural Pack) (Remove and Replace).

Establish an In-Vehicle Connection (OBD2 Port)

  1. Open the LH front door.
  2. Lower the LH front window.
  3. Connect the OBD2 diagnostics cable to the PCAN-USB adapter.
    Informational PurposesAn informational icon, calling your attention
    Note
    Use of the following tool(s) is recommended:
    • OBD2 Diagnostics Cable - 2077826-00-A
    • PCAN-USB Adapter - 1016990-00-A
  4. Connect the OBD2 diagnostics cable to the vehicle's OBD2 port.
  5. Connect the PCAN-USB adapter to the laptop USB port.
  6. Open the Tesla EDR Retrieval Program. The program automatically attempts to connect to the RCM.
    Informational PurposesAn informational icon, calling your attention
    Note
    When connected properly, a green circle and the message “Connected to RCM” displays on the bottom left corner of the window.
  7. Once connected to the EDR, click “Run EDR Retrieval” and follow the on-screen prompts to retrieve and save EDR data.
  8. The retrieved *.edr data file can be used to generate a Tesla EDR Report at https://edr.tesla.com.
  9. Close the Tesla EDR Retrieval Program.
  10. Disconnect the PCAN-USB adapter from the laptop USB port.
  11. Disconnect the OBD2 diagnostics cable from the vehicle's OBD2 port.
  12. Disconnect the OBD2 diagnostics cable from the PCAN-USB adapter.
  13. Raise the LH front window.
  14. Close the LH front door.