09/07/2024 09:09:21

Touchscreen (HW3) (Remove and Replace)

Correction code 21051202 0.30 NOTE: Unless otherwise explicitly stated in the procedure, the above correction code and FRT reflect all of the work required to perform this procedure, including the linked procedures. Do not stack correction codes unless explicitly told to do so. NOTE: See Flat Rate Times to learn more about FRTs and how they are created. To provide feedback on FRT values, email LaborTimeFeedback@tesla.com. NOTE: See Personal Protection to make sure proper PPE is worn when performing the below procedure.

  • 2024-07-09: Added step to reinstall vehicle software after installing new touchscreen.
  • 2023-10-03: Added step for checking vehicle firmware version.
  • 2023-03-31: Added steps for the electrical connectors for the tilt motors (if equipped).

Remove

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Warning
This procedure is a DRAFT, although it has been validated. Warnings and Cautions might be missing. Follow safety requirements and use extreme caution when working on or near high voltage systems and components. Provide corrections and feedback to ServiceDevelopment@teslamotors.com.
  1. Verify that the vehicle firmware version is 2023.12.100 or later. If not, update the vehicle firmware. See Firmware Update.
  2. Open the RH front door and lower the RH front window.
  3. Move RH front seat backward.
  4. Disconnect LV power. See LV Power (Disconnect and Connect).
  5. Remove the instrument panel service panel, but do not remove the cabin temperature sensor fan from the service panel. See Service Panel - Instrument Panel (Remove and Replace).
  6. Remove the bolts (x2) that attach the touchscreen bracket to the IP carrier.
    Informational PurposesAn informational icon, calling your attention
    Note
    10mm
  7. Disconnect the electrical connectors (x2) for the touchscreen tilt motors, if equipped.
  8. Release the tabs (x3) that attach the touchscreen shroud to the touchscreen, and then remove the shroud from the vehicle.
    Informational PurposesAn informational icon, calling your attention
    Note
    Slide the display outwards until the shroud fully clears the IP and support. Release the bottom tabs and pull upward.
  9. Release the harness clip, and then disconnect the coax and power connectors from the touchscreen.
    Informational PurposesAn informational icon, calling your attention
    Note
    Support the touchscreen and slide it rearward to access the connectors.
  10. Remove the touchscreen from the vehicle.
  11. Place the touchscreen on a soft and clean working surface.
  12. Remove the bolt that attaches the ground strap to the touchscreen.
    Warning IconA warning icon, calling your attention to a possibly risky situation
    CAUTION
    Replace the bolt if it is damaged. Failure to properly reconnect the ground strap will result in display functionality issues.
    Informational PurposesAn informational icon, calling your attention
    Note
    4 Nm, T20
  13. Remove and discard the bolts (x2) that attach the display mechanism to the touchscreen housing.
    Informational PurposesAn informational icon, calling your attention
    Note
    10mm, 10 Nm
  14. Remove the display mechanism from the touchscreen housing.

Install

  1. Position the display mechanism on the touchscreen housing.
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    Note
    Make sure a plastic washer is installed on the top of each lower display mechanism arm.
  2. Install new bolts (x2) that attach the display mechanism to the touchscreen housing.
    Informational PurposesAn informational icon, calling your attention
    Note
    10mm, 10 Nm
  3. Position the ground strap on the touchscreen, and then install the bolt that attaches the ground strap to the touchscreen.
    Warning IconA warning icon, calling your attention to a possibly risky situation
    CAUTION
    Replace the bolt if it is damaged. Failure to properly reconnect the ground strap will result in display functionality issues.
    Informational PurposesAn informational icon, calling your attention
    Note
    4 Nm, T20
  4. Position the touchscreen on the IP carrier, and then route the display harness behind the LH side of the display mechanism.
  5. Connect the coax and power connectors to the touchscreen, and then install the clip that attaches the harness to the display mechanism arm.
    Informational PurposesAn informational icon, calling your attention
    Note
    Replace the clip if it is damaged.
  6. Position the touchscreen shroud behind the touchscreen, and then install the tabs (x3) that attach the shroud to the touchscreen.
    Informational PurposesAn informational icon, calling your attention
    Note
    Slide the display downward until the tabs fully engage.
  7. Install the bolts (x2) that attach the touchscreen bracket to the IP carrier.
    Informational PurposesAn informational icon, calling your attention
    Note
    11.5 Nm
    Informational PurposesAn informational icon, calling your attention
    Note
    Start the RH bolt first.
  8. Connect the electrical connectors (x2) for the touchscreen tilt motors, if equipped.
  9. Install the instrument panel service panel and phone dock. See Service Panel - Instrument Panel (Remove and Replace).
  10. Connect LV power. See LV Power (Disconnect and Connect).
  11. Reinstall the vehicle software. See Firmware Reinstall - Touchscreen.
  12. Move the RH front seat to its original position.
  13. Raise the RH front window.