2025-10-30

Clear Forward Camera View (Precision Cleaning Of Inboard Windshield) (RoW)

Correction code 10200348 0.30 NOTE: Unless otherwise explicitly stated in the procedure, the above correction code and FRT reflect all of the work required to perform this procedure, including the linked procedures. Do not stack correction codes unless explicitly told to do so. NOTE: See Flat Rate Times to learn more about FRTs and how they are created. To provide feedback on FRT values, email ServiceManualFeedback@tesla.com. NOTE: See Personal Protection to make sure proper PPE is worn when performing the below procedure.

  • 2025-10-30: Updated trim removal steps for clarity.
  • 2025-10-23: Added caution to only use non-marring trim tools and hand tools when removing interior trim.
  • 2025-10-02: Updated Windshield Clean Complete and Reset DAS steps.
  • 2025-09-12: Updated title and added note that this procedure is for non-North America vehicles only. Note includes link to North America procedure.
  • 2025-08-01: Noted that this procedure cannot be performed under an open sky. If done in mobile service, the vehicle must be under shade or a roof.
  • 2024-10-24: Added a video demonstrating precision cleaning of windshield.
  • 2024-08-27: Added a step to clean the wiper blades.
  • 2024-07-02: Updated tool part numbers.
  • 2024-06-13: Updated the inspection method and diagrams and added the tool list.
  • 2024-03-19: Added DAS reset steps.
  • 2024-03-07: Added detailed instructions on how to clean the windshield and added steps of camera inspection after cleaning.
  • Isopropyl Alcohol Wipes:
    • Techspray 99% IPA Wipes (for China: 2056027-00-A)
  • Glass Cleaner:
    • 1083742-02-A - Zep glass cleaner (preferred if available in your region)
    • Invisible Glass - Premium Glass Cleaner
    • Wurth Glass Cleaner (for China: 2092858-00-A)
  • Lint free Microfiber towels:
    • 2084223-00-A - 6 pack
    • 2084180-00-A - 120 pack
    • For China: 2092859-00-A
    • If the above part numbers are not available in your region, use other New, Lint Free microfiber towels.
  • LED flashlight:
    • 1523885-00-A - LIGHT, PEN STYLE, RECHARGEABLE
Informational PurposesAn informational icon, calling your attention
Note
The steps for this procedure are for non-North America vehicles only. For North America vehicles, see Clean Forward Camera View (Precision Cleaning of Inboard Glass) (NA).
Warning IconA warning icon, calling your attention to a possibly risky situation
CAUTION
IF PERFORMING IN MOBILE SERVICE: the vehicle must be parked in a roofed or shaded area. Do not perform this procedure directly under an open sky.
Informational PurposesAn informational icon, calling your attention
Note
The following video demonstrates precision cleaning of the windshield for all vehicles:

Procedure

  1. Gently lift the wiper arms away from the windshield to access the wiper blades, and then clean the wiper blades (x2) with isopropyl (rubbing) alcohol, especially the edge of the wiper blades.
    Warning IconA warning icon, calling your attention to a possibly risky situation
    CAUTION
    If wiper blades show degradation and need to be replaced, recommend customers to replace the wiper blades to prevent reduced camera visibility performance.
    Warning IconA warning icon, calling your attention to a possibly risky situation
    CAUTION
    Do not lift a wiper arm beyond its intended position.
    Informational PurposesAn informational icon, calling your attention
    Note
    Remind customers to periodically clean the edge of the wiper blades as instructed in the Owner's Manual.
  2. Apply glass cleaner onto a microfiber towel to clean the outside surface of the front windshield, then use a second dry microfiber towel to wipe the windshield in a circular motion until the windshield is basically dry. Verify the windshield has no stains or residue, then allow 1 minute to fully dry.
  3. Use an LED flashlight to illuminate the outside surface of the windshield in the forward facing camera area, inspect for presence of any haze, fogginess, stains and residue on the inside of the windshield. Hold the flashlight towards you as shown in the images.
    Informational PurposesAn informational icon, calling your attention
    Note
    Perform the inspection indoors.
    Informational PurposesAn informational icon, calling your attention
    Note
    Flashlight should be pointing at the windshield towards you, see diagram for proper inspection method.
    Informational PurposesAn informational icon, calling your attention
    Note
    If the presence of haze, smudges cannot be confirmed using the flashlight based inspection method, continue to step 3 to verify using camera preview method.
    Informational PurposesAn informational icon, calling your attention
    Note
    If the presence of haze, smudges is confirmed with flashlight based inspection method, continue to step 4.
    Figure 1. Inspection Method
    Figure 2. Negative Inspection Example
    Figure 3. Hazy Windshield Example
  4. On the touchscreen, tap the Service Mode "wrench" (at the bottom of the touchscreen UI), and then tap Driver Assist > Cameras > Camera Preview, select Main/Wide/Narrow tabs to preview all forward facing cameras and assess the visual clarity.
    • If no residue or dirt is visible across all camera lenses, remove this code from the activity and continue diagnosis.
    • If the image is blurry or the visuals are impeded, continue to clean the windshield and camera lenses.
  5. Open the LH front door and lower the LH front window.
  6. Remove the lower camera cover. See Camera Cover - Lower (Remove and Replace).
    Warning IconA warning icon, calling your attention to a possibly risky situation
    CAUTION
    Be careful not to damage interior trim or the interior of the windshield when removing/installing components. Use only non-marring trim tools and hand tools. Do not use power tools.
  7. Remove the rear view mirror. See Mirror - Rear View (Remove and Replace).
    Warning IconA warning icon, calling your attention to a possibly risky situation
    CAUTION
    Be careful not to damage interior trim or the interior of the windshield when removing/installing components. Use only non-marring trim tools and hand tools. Do not use power tools.
  8. Carefully pull down on the upper camera cover to release the clips (x4), disconnect the electrical connectors (x3), and then remove the cover assembly from the vehicle.
    Warning IconA warning icon, calling your attention to a possibly risky situation
    CAUTION
    Be careful not to damage interior trim or the interior of the windshield when removing/installing components. Use only non-marring trim tools and hand tools. Do not use power tools.
    Figure 4. HW3 upper camera cover
    Figure 5. HW4 upper camera cover
  9. Remove the bolts (x2) that attach the glare shield assembly to the windshield, release the assembly from the windshield, and then allow the assembly to hang from the harness.
    1 Nm (.7 lbs-ft)
    Warning IconA warning icon, calling your attention to a possibly risky situation
    CAUTION
    An electrical harness is still attached to the glare shield
    Warning IconA warning icon, calling your attention to a possibly risky situation
    CAUTION
    Be careful not to damage interior trim or the interior of the windshield when removing/installing components. Use only non-marring trim tools and hand tools. Do not use power tools.
    Informational PurposesAn informational icon, calling your attention
    TIp
    Use of the following tool(s) is recommended:
    • T10 bit
    Figure 6. HW3 GNSS antenna shown
    Figure 7. HW4 GNSS antenna shown
  10. Clean the inside surface of the windshield in the forward facing camera area as follow:
    1. Apply glass cleaner onto a clean microfiber towel and use the towel to wipe the entire area.
    2. Use another dry microfiber towel to wipe the entire area.
    3. Inspect and verify that the entire area is free of any hazing, fogginess, stains and residue.
    Informational PurposesAn informational icon, calling your attention
    Note
    Clean the entire area thoroughly, including the edges and corners.
    Informational PurposesAn informational icon, calling your attention
    Note
    For HW4 vehicles, pay special attention to ensure the notch is also clean (see picture for notch location).
    Informational PurposesAn informational icon, calling your attention
    Note
    While cleaning, use the camera preview feature to ensure that the towel reaches all the way up into the cavity and that the glass area directly in front of the camera is cleaned properly.
    Figure 8. Unqualified Job Examples
    Figure 9. Qualified Job Example
    Figure 10. Notch of HW4 Vehicle
  11. Clean the forward facing camera lenses as follows:
    1. Apply glass cleaner onto a clean microfiber towel and use the towel to wipe each lens.
    2. Before the lens surface dries, use a dry clean microfiber towel to clean the lens.
    3. Using camera preview, verify the lenses are free of any stains or residue.
  12. Repeat step 3. Use an LED flashlight to inspect the inside of windshield again. If any haze, fogginess, stains or residue presents, re-clean the windshield and camera lenses.
  13. Install the glare shield. See Glare Shield - Autopilot (Remove and Replace).
    Warning IconA warning icon, calling your attention to a possibly risky situation
    CAUTION
    Be careful not to damage interior trim or the interior of the windshield when removing/installing components. Use only non-marring trim tools and hand tools. Do not use power tools.
  14. Install the upper camera cover. See Upper Cover - Rear View Mirror (Remove and Replace).
    Warning IconA warning icon, calling your attention to a possibly risky situation
    CAUTION
    Be careful not to damage interior trim or the interior of the windshield when removing/installing components. Use only non-marring trim tools and hand tools. Do not use power tools.
  15. Install the rear view mirror. See Mirror - Rear View (Remove and Replace).
    Warning IconA warning icon, calling your attention to a possibly risky situation
    CAUTION
    Be careful not to damage interior trim or the interior of the windshield when removing/installing components. Use only non-marring trim tools and hand tools. Do not use power tools.
  16. Install the lower camera cover. See Camera Cover - Lower (Remove and Replace).
    Warning IconA warning icon, calling your attention to a possibly risky situation
    CAUTION
    Be careful not to damage interior trim or the interior of the windshield when removing/installing components. Use only non-marring trim tools and hand tools. Do not use power tools.
  17. For vehicles which are on firmware version 2024.26.X OR fsd-eap-12-4-1 or newer, continue to perform the following steps. For vehicles with earlier firmware and autopilot versions, terminate the procedure.
  18. Locally connect a laptop with Toolbox 3 to the vehicle. See Toolbox 3 (Connect and Disconnect).
  19. Unlock the vehicle gateway. See Gateway (Unlock)
  20. On the vehicle touchscreen, perform the following steps:
    1. Tap Service Mode Plus > Driver Assist > Cameras > Main Pitch > Windshield clean complete, click Run, and allow the routine to complete.
    2. Tap Reset DAS to reset the driver assistance system. Close the routine once it is successfully completed.
      Informational PurposesAn informational icon, calling your attention
      Note
      The Reset DAS button can either be located in the pop-up window or at the bottom of the screen.
  21. Exit Service Mode. See Service Mode (Enable and Disable).
  22. Raise the LH front window and close the LH front door.