01/04/2024 14:04:05

Service Mode (Enable and Disable)

Correction code 00050100 0.05 NOTE: Unless otherwise explicitly stated in the procedure, the above correction code and FRT reflect all of the work required to perform this procedure, including the linked procedures. Do not stack correction codes unless explicitly told to do so. NOTE: See Flat Rate Times to learn more about FRTs and how they are created. To provide feedback on FRT values, email LaborTimeFeedback@tesla.com. NOTE: See Personal Protection to make sure proper PPE is worn when performing the below procedure.

  • 2023-08-02: Added video.

Refer to these sections to enable and disable Service Mode.

Informational PurposesAn informational icon, calling your attention
Note
If vehicle touchscreen operation is not feasible, or if providing Mobile Service, enable Service Mode via Toolbox 3.
Informational PurposesAn informational icon, calling your attention
Note
For advanced diagnostics, see Service Mode Plus.
Informational PurposesAn informational icon, calling your attention
Note
For an instructional video regarding Service Mode, see https://service.tesla.com/docs/Public/Diagnostic/.

Enable Service Mode Via Vehicle Touchscreen

  1. On the vehicle touchscreen, touch CONTROLS (vehicle icon) > SOFTWARE.
    Informational PurposesAn informational icon, calling your attention
    Note
    An image of the vehicle and badge is displayed.
  2. Touch and hold the large word "MODEL" for 4 seconds, and then release.
  3. Use the on screen keyboard to type "service" into the access code field, and then touch OK.
    Informational PurposesAn informational icon, calling your attention
    Note
    The touchscreen is overlaid with the words "SERVICE MODE" in red. Newer firmware versions have a red border around the edges of the touchscreen UI.
    Figure 1. Previous version of Service Mode UI
    Figure 2. Newer version of Service Mode UI
  4. Return to the procedure that required Service Mode to be enabled.

Enable Service Mode Via Toolbox 3

  1. Connect a laptop with Toolbox 3 to the vehicle. See Toolbox 3 (Connect and Disconnect).
  2. Select Actions/Autodiag, and then search for "Service".
  3. Select the PROC_ICE_X_ENTER-SERVICE-MODEvia Toolbox: (link) routine, and then click Run.

Disable

  1. Disable Service Mode using either a laptop with Toolbox 3 or the vehicle touchscreen.
    • Touchscreen
      1. On the vehicle touchscreen, touch CONTROLS (vehicle icon) > Service Mode > EXIT SERVICE MODE at the top of the Service Mode menu.
        Informational PurposesAn informational icon, calling your attention
        Note
        The red "SERVICE MODE" overlay is removed.
      2. Return to the procedure that required Service Mode to be disabled.
    • Laptop with Toolbox 3
      1. Run the PROC_ICE_X_EXIT-SERVICE-MODEvia Toolbox: (link) routine, and then disconnect the laptop from the vehicle.
      2. Return to the procedure that required Service Mode to be disabled.