25/07/2024 06:26:54

Toolbox 3 (Connect and Disconnect)

  • 2024-07-22: Added instructions and warning for OBD-II to RJ45 Ethernet diagnostic equipment.
Warning IconA warning icon, calling your attention to a possibly risky situation
Warning
Model X vehicles manufactured before April 2024 are equipped with both an OBD-II J1962 port (which does not support Diagnostic over Internet Protocol (DoIP)) and a separate diagnostic port in the Center Console. Do not connect an OBD-II J1962 to RJ45 Ethernet cable into an OBD-II J1962 port that does not support DoIP. Doing so may cause damage to electronic equipment.
Warning IconA warning icon, calling your attention to a possibly risky situation
CAUTION
Always use the appropriate diagnostic cable and connector location. See Diagnostic Cables.
Informational PurposesAn informational icon, calling your attention
Note
Vehicles manufactured April 2024 onwards support Diagnostic over Internet Protocol (DoIP) and require the OBD-II to RJ45 Ethernet adapter. See Complete Connect (OBD-II).
Informational PurposesAn informational icon, calling your attention
Note
Vehicles manufactured before mid-February 2022 require an interface box to make the Toolbox 3 connection. Vehicles manufactured after mid-February 2022 require only an RJ45 Ethernet cable.
Informational PurposesAn informational icon, calling your attention
Note
Connecting the vehicle to Toolbox 3 will also automatically activate Service Mode Plus.
Tip: For troubleshooting assistance, refer to toolbox article 43695.

Complete Connect (Center Console)

Warning IconA warning icon, calling your attention to a possibly risky situation
Warning
Model X vehicles manufactured before April 2024 are equipped with both an OBD-II J1962 port (which does not support Diagnostic over Internet Protocol (DoIP)) and a separate diagnostic port in the Center Console. Do not connect an OBD-II J1962 to RJ45 Ethernet cable into an OBD-II J1962 port that does not support DoIP. Doing so may cause damage to electronic equipment.
  1. Check the condition of the connectors of the Ethernet interface box, and each of the connecting cables.
    Informational PurposesAn informational icon, calling your attention
    Note
    The cables and interface box might be of different lengths and colors than as shown here.
  2. If powered off, press the brake pedal to power on the vehicle drive rails.
  3. If powered off, power on the laptop, and then sign in and open a web browser to the Toolbox 3 website.
  4. Release the clips (x4) that attach the phone dock to the center console, and carefully set the phone dock aside.
    Informational PurposesAn informational icon, calling your attention
    Note
    Pull up at the bottom of the phone dock, and then pivot out from under the instrument panel.
  5. Release the tabs (x4) that attach the IP service panel to the underside of the center display, and allow the panel to rest on the center console.
  6. Connect to the diagnostic port under the center display.
    • If there is a small round Fakra connector:
      1. Connect the vehicle interface cable, the Ethernet cable, and the USB cable to the interface box.
      2. Connect the vehicle interface cable to the Fakra diagnotic port under the center display.

      3. Connect the Ethernet cable and USB cable to the laptop.
    • If there is a small cube Ethernet connector:
      1. Connect the Ethernet cable to the Ethernet diagnostic port under the center display.

      2. Connect the Ethernet cable to the laptop.
    Informational PurposesAn informational icon, calling your attention
    Note
    If a software driver wants to download and configure, follow the prompts to make this happen.
  7. Perform a Push-Pull-Push check of the connections.
  8. In Toolbox 3, click the grey circle in the upper right corner to open the connection window.
  9. From the drop-down, select Connect Locally, and then click Connect.
    Informational PurposesAn informational icon, calling your attention
    Note
    When the connection is successfully established, the grey circle becomes green.
  10. Click the green circle to close the connection window.
  11. Return to the procedure that required a laptop with Toolbox 3 connection to the vehicle.

Quick Disconnect (Center Console)

  1. Allow any running Toolbox 3 routines to complete.
  2. Disconnect the cable from the diagnostic port under the center display.
    • If a Fakra connector, disconnect the vehicle interface cable from the Fakra connector.
      Informational PurposesAn informational icon, calling your attention
      Note
      If the laptop is moved, the interface box and cables move with the laptop.
    • If an Ethernet connector, disconnect the Ethernet cable from the Ethernet connector.
      Informational PurposesAn informational icon, calling your attention
      Note
      If the laptop is moved, the Ethernet cable moves with the laptop.

Quick Connect (Center Console)

Informational PurposesAn informational icon, calling your attention
Note
A quick connect is only possible after a successful quick disconnect.
  1. Bring the laptop, interface box and/or cable(s) to the vehicle.
  2. Connect the cable to the connector under the center display.
    • If a Fakra connector, connect the vehicle interface cable to the Fakra diagnostic port.
    • If an Ethernet connector, connect the Ethernet cable to the Ethernet diagnostic port.
  3. Perform a push-pull-push check of the connection.
  4. If the circle in the upper right corner does not immediately change to green, click the circle, click Connect Locally, and then click Connect.

Complete Disconnect (Center Console)

  1. In Toolbox 3, click the green circle in the upper right corner to open the connection window.
  2. Click Disconnect, and then click the grey circle to close the connection window.
  3. Disconnect the cable from the diagnostic port under the center display.
    • Fakra connector:
      1. Disconnect the Ethernet cable and USB cable from the laptop.
      2. Disconnect the vehicle interface cable from the Fakra diagnostic port under the center display.

      3. Disconnect the vehicle interface cable, the Ethernet cable, and the USB cable from the interface box.
    • Ethernet connector:
      1. Disconnect the Ethernet cable from the laptop.
      2. Disconnect the Ethernet cable from the Ethernet diagnostic port under the center display.

  4. Fasten the tabs (x4) that attach the IP service panel to the underside of the center display.
  5. Install the phone dock to the center console, and then fasten the clips (x4) that attach the phone dock to the center console.
    Informational PurposesAn informational icon, calling your attention
    Note
    Pivot the top of the phone dock in to under the instrument panel, and then push the bottom of the phone dock into the center console.
  6. Return to the procedure that required the laptop with Toolbox 3 disconnection.

Complete Connect (OBD-II)

  1. Check the condition of the connectors of the laptop with Toolbox 3, the vehicle interface cable, and the diagnostic port.
    Informational PurposesAn informational icon, calling your attention
    Note
    If the vehicle interface cable is damaged in any way, do not use it.
  2. Connect the vehicle interface cable to the laptop and to the OBD-II diagnostic port located in the LH footwell.
    Informational PurposesAn informational icon, calling your attention
    Note
    Perform a push-pull-push check of each of the connections.
  3. If powered off, press the brake pedal to power on the vehicle drive rails.
  4. If powered off, power on the laptop, sign in and open a web browser to the Toolbox 3 website.
  5. In Toolbox 3, click the grey circle in the upper right corner to open the connection window.
  6. From the drop-down, select Connect Locally, and then click Connect.
    Informational PurposesAn informational icon, calling your attention
    Note
    When the connection is successfully established, the grey circle becomes green.
  7. Click the green circle to close the connection window.
  8. Return to the procedure that required a laptop with Toolbox 3 connection to the vehicle.

Quick Disconnect (OBD-II)

  1. Allow any running Toolbox 3 routines to complete.
  2. Disconnect the vehicle interface cable from the OBD-II diagnostic port.
    Informational PurposesAn informational icon, calling your attention
    Note
    If the laptop is moved, the vehicle interface cable moves with the laptop.

Quick Connect (OBD-II)

Informational PurposesAn informational icon, calling your attention
Note
A quick connect is only possible after a successful quick disconnect.
  1. Bring the laptop and vehicle interface cable to the vehicle.
  2. Connect the vehicle interface cable to the OBD-II diagnostic port.
    Informational PurposesAn informational icon, calling your attention
    Note
    Perform a push-pull-push check of the connection.
  3. If the circle in the upper right corner does not immediate change to green, click the circle, click Connect Locally, and then click Connect.

Complete Disconnect (OBD-II)

  1. Allow any running Toolbox 3 routines to complete.
  2. In Toolbox 3, click the green circle in the upper right corner to open the connection window.
  3. Click Disconnect, and then click the grey circle to close the connection window.
  4. Disconnect the vehicle interface cable from the OBD-II diagnostic port and from the laptop.
  5. Return to the procedure that required the laptop with Toolbox 3 disconnection.