18/10/2023 19:42:59

SIM Card - Car Computer (Remove & Replace)

Correction code 21152002 0.36 NOTE: Unless otherwise explicitly stated in the procedure, the above correction code and FRT reflect all of the work required to perform this procedure, including the linked procedures. Do not stack correction codes unless explicitly told to do so. NOTE: See Flat Rate Times to learn more about FRTs and how they are created. To provide feedback on FRT values, email LaborTimeFeedback@tesla.com. NOTE: See Personal Protection to make sure proper PPE is worn when performing the below procedure.

Remove

  1. Open both front doors and lower both front windows.
  2. Place the vehicle in service mode via UI. See Service Mode (Enable and Disable).
  3. Disconnect LV power. See LV Power (Disconnect and Connect).
  4. Remove the front passenger footrest panel. See Panel - Footrest - Front Passenger (LHD) (Remove and Install).
  5. Use a trim tool to move the catch to the right, and release the SIM card from the slot in the car computer.
  6. Use the tweezers to remove the SIM card from the car computer.
  7. Destroy the SIM card by cutting the card in half through the center of the gold pads, and then cut each piece into half, resulting in 4 pieces.
    Warning IconA warning icon, calling your attention to a possibly risky situation
    CAUTION
    It is mandatory to destroy the SIM card to protect user data.

Install

  1. Install the new SIM card into the car computer slot with the notch up and the gold pads facing away from the bulkhead.
    Informational PurposesAn informational icon, calling your attention
    Note
    If installing a non-Tesla SIM card, refer to Toolbox article 10088 for additional requirements. Additionally, customer must complete form SC-15-21-001.
    Warning IconA warning icon, calling your attention to a possibly risky situation
    CAUTION
    Make sure that the SIM card goes into the slot, before releasing your grip of the SIM card.
  2. Carefully press the SIM card fully into the slot, so that the catch engages.
    Warning IconA warning icon, calling your attention to a possibly risky situation
    CAUTION
    If using a thin tool to press the SIM card in, use the tool as shown.
  3. Install the front passenger footrest panel. See Panel - Footrest - Front Passenger (LHD) (Remove and Install).
  4. Connect LV power. See LV Power (Disconnect and Connect).
  5. Calibrate the rear falcon wing doors.
    Informational PurposesAn informational icon, calling your attention
    Note
    Hold the upper B-pillar button in the down position to manually calibrate. The doors must be calibrated and closed for the firmware to pass.
  6. On the touchscreen, touch Service Mode > Infotainment > Connectivity, and then confirm the 4G connection is OK.
  7. Disable WiFi and confirm the web browser can load page.
  8. Exit Service mode. See Service Mode (Enable and Disable).
  9. Raise both front windows and close both front doors.