03/10/2023 09:56:20

Touchscreen (HW3) (Remove and Replace)

Correction code 21051202 0.36 NOTE: Unless otherwise explicitly stated in the procedure, the above correction code and FRT reflect all of the work required to perform this procedure, including the linked procedures. Do not stack correction codes unless explicitly told to do so. NOTE: See Flat Rate Times to learn more about FRTs and how they are created. To provide feedback on FRT values, email LaborTimeFeedback@tesla.com. NOTE: See Personal Protection to make sure proper PPE is worn when performing the below procedure.

  • 2023-10-03: Added step for checking vehicle firmware version.
  • 2023-03-31: Added steps for the electrical connectors for the tilt motors (if equipped).

Remove

  1. Verify that the vehicle firmware version is 2023.12.100 or later. If not, update the vehicle firmware. See Firmware Update.
  2. Open the RH front door and lower the front windows.
  3. Move the front passenger seat rearward.
  4. Remove the rear underhood apron. See Underhood Apron - Rear (Remove and Replace).
  5. Disconnect LV power. See LV Power (Disconnect and Connect).
  6. Remove the instrument panel service panel. See Service Panel - Instrument Panel (Remove and Replace).
    Informational PurposesAn informational icon, calling your attention
    Note
    It is not necessary to remove the cabin temperature sensor from the service panel assembly.
  7. Remove the touchscreen bracket bolts (x2).
    7 Nm (5.2 lbs-ft)
    Tip: Use of the following tool(s) is recommended:
    • 10 mm socket
  8. Disconnect the electrical connectors (x2) for the touchscreen tilt motors, if equipped.
  9. Release the tabs (x3) that attach the touchscreen shroud to the touchscreen assembly, and then remove the shroud from the assembly.
    Informational PurposesAn informational icon, calling your attention
    Note
    Release the bottom tabs first, and then pull the shroud upward to release the top tab.
    Informational PurposesAn informational icon, calling your attention
    Note
    Slide the assembly outwards until shroud fully clears the IP and support.
  10. Disconnect the touchscreen coax and power electrical connectors, and then release the clip that attaches the harness to the assembly.
    Informational PurposesAn informational icon, calling your attention
    Note
    Slide the assembly rearward and away from the IP bracket and support during connector release.
  11. Slide the touchscreen assembly rearward to remove it from the instrument panel, and then place the assembly on a soft clean surface.
  12. Remove the bolt that attaches touchscreen housing ground strap to the touchscreen display mechanism.
    4 Nm (2.9 lbs-ft)
    Informational PurposesAn informational icon, calling your attention
    Note
    Inspect the bolt and replace if damaged.
    Tip: Use of the following tool(s) is recommended:
    • Torx T20 socket
  13. Remove and discard the bolts (x2) that attach the touchscreen display mechanism to the touchscreen display housing.
    10 Nm (7.4 lbs-ft)
    Tip: Use of the following tool(s) is recommended:
    • 10 mm socket
  14. Lift and tilt the touchscreen display mechanism off the touchscreen display housing.

Install

  1. Tilt and lower the touchscreen display mechanism onto the display housing.
    Informational PurposesAn informational icon, calling your attention
    Note
    Make sure the plastic washers are present.
  2. Install new bolts (x2) that attach the touchscreen display mechanism to the display housing.
    10 Nm (7.4 lbs-ft)
    Tip: Use of the following tool(s) is recommended:
    • 10 mm socket
  3. Install the bolt that attaches the touchscreen display housing ground strap to the display mechanism.
    4 Nm (2.9 lbs-ft)
    Informational PurposesAn informational icon, calling your attention
    Note
    Inspect the bolt and replace if damaged.
    Warning IconA warning icon, calling your attention to a possibly risky situation
    CAUTION
    Failure to reconnect the ground strap will result in touchscreen functionality issues.
    Tip: Use of the following tool(s) is recommended:
    • Torx T20 socket
  4. Route the touchscreen harness behind the LH display bracket.
  5. Position the touchscreen assembly to the instrument panel, connect the touchscreen coax and power electrical connectors (x2), and then secure the clip that attaches the harness to the assembly.
    Informational PurposesAn informational icon, calling your attention
    Note
    Make sure the strain relief clip is secure to the linkage arm.
    Informational PurposesAn informational icon, calling your attention
    Note
    Replace the clip if damaged.
  6. Position the touchscreen shroud to the touchscreen assembly, and then secure the tabs (x3) that attach the shroud to the assembly.
    Informational PurposesAn informational icon, calling your attention
    Note
    Slide the touchscreen assembly downward until the shroud tabs fully engage.
  7. Install the touchscreen bracket bolts (x2).
    7 Nm (5.2 lbs-ft)
    Tip: Use of the following tool(s) is recommended:
    • 10 mm socket
  8. Connect the electrical connectors (x2) for the touchscreen tilt motors, if equipped.
  9. Install the instrument panel service panel. See Service Panel - Instrument Panel (Remove and Replace).
  10. Connect LV power. See LV Power (Disconnect and Connect).
  11. Install the rear underhood apron. See Underhood Apron - Rear (Remove and Replace).
  12. Move the front passenger seat to the original position.
  13. Calibrate the rear doors.
    Informational PurposesAn informational icon, calling your attention
    Note
    If the "Calibration Needed" message appears on the vehicle touchscreen, touch and hold Calibrate to calibrate the rear doors
  14. Raise the front windows and close the RH front door.