18/10/2024 14:55:08

Event Data Recorder Retrieval

Correction code NA

Warning

This procedure is a DRAFT. Although it has been validated, Warnings and Cautions might be missing. Follow safety requirements and use extreme caution when working on or near High Voltage systems and components. Provide corrections and feedback to ServiceDevelopment@teslamotors.com.

Note

Refer to CD-19-20-001 for Model 3 Event Data Recorder (EDR) guide for vehicles built through 10/05/2020.
Refer to CD-20-20-003 for Model 3 EDR guide for vehicles built after 10/04/20.

Note

Use the following procedure(s) for Model 3 EDR retrieval as required:

Establish a Direct-to-Module Connection (Vehicles Built Through 10/05/2020)
Establish a Direct-to-Module Connection (Vehicles Built After 10/04/20)

Establish a Direct-to-Module Connection (Vehicles Built Through 10/05/2020)

Open all four doors

Note
If vehicle is being powered down, Latch rear doors to prevent accidental closure
Lower all four windows
Move LH front seat forward
Move RH front seat forward
Remove 2nd row seat cushion and disconnect harness

Note
2x tabs, 2x connectors, Slide locking tabs to left of vehicle while lifting up seat benchNewer models have connectors on both sides of bench, Older models have 2x connectors on one side of bench
Open hood

Note
Press "Open" button on touchscreen to release latch, Lift lid manually
Remove rear apron

Note
12x clips, Only store rear apron visible face upwards
Move RH front seat backward
Move LH front seat backward

Note
Ensure the front of the seat is high enough to access the T20 screw for the outer side cover
Remove LH front floor mat
Remove LH console side panel carpet

Note
12x clips, Use trim tool starting at rear edge to release upper clips, then pull bottom to release remaining clips
Remove LH front exterior hardware from center console

Note
2x bolts, 10mm, 7 Nm
Remove RH front floor mat
Remove RH console side panel carpet

Note
12x clips, Use trim tool starting at rear edge to release upper clips, Pull bottom to release remaining clips
Remove RH front exterior hardware from center console

Note
2x bolts, 10mm, 7 Nm
Disconnect USB harness at right front of center console

Note
1x USB connector
Open front console rotating lid

Note
Push down lightly to open
Open rear console rotating lid

Note
Push down lightly to open
Remove console lid interior fasteners

Note
2x screws, T20, 1.7 Nm, Top photo is early production vehicles, Bottom is for later production vehicles
Move LH front seat forward
Raise LH front seat cushion to maximum height
Move RH front seat forward
Raise RH front seat cushion to maximum height

Note
This will allow access to HV battery bolts at RH front foot well and below RH front seat, Adjust seat back if needed to avoid contacting headliner
Remove console lower rear panel

Note
5x clips, Insert the plastic trim tool with a 90 degree bend at the bottom of the cover and pull straight out to release
Remove LH rear exterior bolt from center console

Note
1x bolt, 10mm, 7 Nm
Remove RH rear exterior bolt from center console

Note
1x bolt, 10mm, 7 Nm
Disconnect harness from rear of center console

Note
1x connector
Move RH front seat backward
Close front console rotating lid

Note
This will avoid lid getting hung up on center display upon removal
Remove center console from vehicle

Note
Recommend assistance, Tilt rear of console upward, pull assembly towards rear of vehicle, then tilt front of console upward and remove through passenger side
Power off vehicle from center display

Note
Via Controls > Safety > Power Off, Select Power Off button at warning dialogue box
Disconnect 12V negative terminal

Note
1x nut, 10mm, 6 Nm, Ensure vehicle is in park, climate control system is off, and vehicle is not charging before disconnecting 12V
Remove 12V cap from penthouse

Note
1x cap
Disconnect HVC logic connector and install logic cap

Note
1x connector, 1x cap, Release locking tab then push the handle downward to release connector
Disconnect RCM connectors

Note
2x connectors
Remove nuts securing RCM onto body

Note
3x nuts, 10mm, 8 Nm, Discard patch nuts
Remove RCM from vehicle
Connect Tesla Direct-to-Module EDR Retrieval Harness to RCM

Note
2x connectors
Connect Tesla Direct-to-Module EDR Retrieval Harness to PCAN-USB adapter

Note
1x connector
Connect PCAN-USB adapter to laptop via USB port

Note
1x connector,
Connect 12V power to Tesla Direct-to-Module EDR Retrieval Harness

Note
1x connector
Open Tesla EDR Retrieval Program

Note
Program will automatically try to connect to RCM and will show a green circle in the lower left corner when connected
Once connected, click "Run EDR Retrieval" button and follow the on-screen prompts to retrieve and save EDR data
Use retrieved data to generate a Tesla EDR Report at https://edr.tesla.com

Note
Time will vary based on user and retrieved data
Close Tesla EDR program

Note
Select "x" at the top right of the window to close once complete
Disconnect 12V power from Tesla Direct-to-Module EDR Retrieval Harness

Note
1x connector
Disconnect PCAN-USB adapter from computer

Note
1x connector
Disconnect Tesla Direct-to-Module EDR Retrieval Harness from PCAN-USB adapter

Note
1x connector
Disconnect Tesla Direct-to-Module EDR Retrieval Harness from RCM

Note
2x connector
Position RCM into vehicle for installation
Install nuts securing RCM onto body

Note
3x nuts, 10mm, 8 Nm, Install new patch nuts
Connect RCM connectors

Note
2x connectors, verify that fully seated or make sure connector is fully seated
Remove logic cap and connect HVC logic connector

Note
1x connector, 1x cap, Align connector then pull the handle to locking position get connector fully seated
Install 12V cap to penthouse

Note
1x cap
Connect 12V negative terminal

Note
1x nut, 10mm, 6 Nm
Install center console into vehicle

Note
Recommend assistance, Tilt front of console downward, Slide assembly towards front of vehicle and tilt rear of console down into place
Open front console rotating lid
Connect harness to rear of center console

Note
1x connector
Install RH rear exterior bolt to center console

Note
1x bolt, 10mm, 7 Nm
Install LH rear exterior bolt to center console

Note
1x bolt, 10mm, 7 Nm
Install console lower rear panel

Note
5x clips
Lower RH front seat height
Lower LH front seat height
Install console lid interior fasteners

Note
2x bolts, T20, 1.7 Nm, Top photo is early production vehicles, Bottom is for later production vehicles
Close rear console rotating lid
Close front console rotating lid
Connect USB harness at right front of center console

Note
1x USB connector
Install RH front exterior bolts to center console

Note
2x bolts, 10mm, 7 Nm
Install RH console side panel carpet

Note
1 tab, 12x clips, Position side panel and align the front tab. Push the console panel from the front towards the rear
Install RH front floor mat
Install LH front exterior bolts to center console

Note
2x bolts, 10mm, 7 Nm
Install LH console side panel carpet

Note
1 tab, 12x clips, Position side panel and align the front tab. Push the console panel from the front towards the rear
Install LH front floor mat
Move LH front seat forward
Move RH front seat forward
Install rear apron

Note
12x clips
Close hood
Connect 2nd row seat cushion harness and install 2nd row seat cushion

Note
2x connectors, 2x clips, Insert the seat belt buckles through the holes, Slide rear cushion inward then align front guide tabs to locking tabs, Make sure cushion is fully seated with push & pull test near clips
Move RH front seat to original position
Move LH front seat to original position
Raise all windows
Close all four doors

Note
Unlatch rear doors before closing

Establish a Direct-to-Module Connection (Vehicles Built After 10/04/20)

Open all four doors

Note
If vehicle is being powered down, Latch rear doors to prevent accidental closure
Lower all four windows
Place vehicle in service mode

Note
Via UI > Controls > Software, Touch and hold "Model 3 or Y" for 4 seconds then release, Use screen keyboard to type "service" into dialog box then select OK
Open hood

Note
Press "Open" button on touchscreen to release latch, Lift lid manually
Move LH front seat backward
Remove LH front floor mat
Remove LH console side panel carpet

Note
12x clips, Use trim tool starting at rear edge to release upper clips, then pull bottom to release remaining clips
Remove LH front exterior hardware from center console

Note
2x bolts, 10mm, 7 Nm
Move LH front seat forward
Remove console lower rear panel

Note
5x clips, Insert the plastic trim tool with a 90 degree bend at the bottom of the cover and pull straight out to release
Remove LH rear exterior bolt from center console

Note
1x bolt, 10mm, 7 Nm
Move RH front seat forward
Remove RH rear exterior bolt from center console

Note
1x bolt, 10mm, 7 Nm
Move RH front seat backward and seat back downward
Remove RH front floor mat
Remove RH console side panel carpet

Note
12x clips, Use trim tool starting at rear edge to release upper clips, Pull bottom to release remaining clips
Remove RH front exterior hardware from center console

Note
2x bolts, 10mm, 7 Nm
Power off vehicle from center display

Note
Via Controls > Safety > Power Off, Select Power Off button at warning dialogue box
Remove rear apron

Note
12x clips, Only store rear apron visible face upwards
Disconnect 12V negative terminal

Note
1x nut, 10mm, 6 Nm, Ensure vehicle is in park, climate control system is off, and vehicle is not charging before disconnecting 12V
Disconnect first responder loop

Note
1x connector, Release locking tab
Disconnect harness from rear of center console

Note
1x connector
Disconnect USB harness at right front of center console

Note
1x USB connector
Remove center console from vehicle

Note
Recommend assistance, Tilt rear of console upward, pull assembly towards rear of vehicle, then tilt front of console upward and remove through passenger side
Disconnect universal restraint control module

Note
2x connectors, Disengage locking tab to release levers
Remove universal restraint control module from vehicle

Note
3x nuts, 10mm, 8 Nm, Discard patch nuts after removal
Connect Tesla Direct-to-Module EDR Retrieval Harness to RCM

Note
2x connectors
Connect Tesla Direct-to-Module EDR Retrieval Harness to PCAN-USB adapter

Note
1x connector
Connect CAN dongle to laptop via USB port

Note
1x connector,
Connect 12V power to Tesla Direct-to-Module EDR Retrieval Harness

Note
1x connector
Open Tesla EDR Retrieval Program

Note
Program will automatically try to connect to RCM and will show a green circle in the lower left corner when connected
Once connected, click "Run EDR Retrieval" button and follow the on-screen prompts to retrieve and save EDR data
Use retrieved data to generate a Tesla EDR Report at https://edr.tesla.com

Note
Time will vary based on user and retrieved data
Close Tesla EDR program

Note
Select "x" at the top right of the window to close once complete
Disconnect 12V power from Tesla Direct-to-Module EDR Retrieval Harness

Note
1x connector
Disconnect PCAN-USB adapter from computer

Note
1x connector
Disconnect Tesla Direct-to-Module EDR Retrieval Harness from PCAN-USB adapter

Note
1x connector
Disconnect Tesla Direct-to-Module EDR Retrieval Harness from RCM

Note
2x connector
Install universal restraint control module onto vehicle

Note
3x nuts, 10mm, 8 Nm, Install new patch nuts, Verify part number on new module is correct
Connect universal restraint control module

Note
2x connectors, Engage locking levers
Install center console into vehicle

Note
Recommend assistance, Tilt front of console downward, Slide assembly towards front of vehicle and tilt rear of console down into place
Connect USB harness at right front of center console

Note
1x USB connector
Connect harness to rear of center console

Note
1x connector
Install RH front exterior bolts to center console

Note
2x bolts, 10mm, 7 Nm
Install RH console side panel carpet

Note
1 tab, 12x clips, Position side panel and align the front tab. Push the console panel from the front towards the rear
Install RH front floor mat
Connect first responder loop

Note
1x connector, Engage locking tab, Connect FRL before connecting 12V to avoid damage to car computer
Connect 12V negative terminal

Note
1x nut, 10mm, 6 Nm
Install rear apron

Note
12x clips
Close hood
Move RH front seat forward
Install RH rear exterior bolt to center console

Note
1x bolt, 10mm, 7 Nm
Install LH rear exterior bolt to center console

Note
1x bolt, 10mm, 7 Nm
Install console lower rear panel

Note
5x clips
Move LH front seat backward
Install LH front exterior bolts to center console

Note
2x bolts, 10mm, 7 Nm
Install LH console side panel carpet

Note
1 tab, 12x clips, Position side panel and align the front tab. Push the console panel from the front towards the rear
Install LH front floor mat
Connect to vehicle using Toolbox 3.0

Note
Vehicle connection is integrated into drivers footwell cover, Open Toolbox 3 website and establish connection to the vehicle, https://toolbox.teslamotors.com, Select connection status icon at top right corner, and select connect locally (icon will turn green when vehicle is connected)If RJ45 ethernet diagnostic connector present connect directly from laptop using an RJ45 Ethernet cable
Select ‘Actions/Autodiag’ and search for ‘Service_Redeploy’
Select ‘UPDATE_SERVICE-REDEPLOY’, click ‘Run’, and allow routine to complete

Note
Select ‘X’ at top right of window to close once complete
Once firmware redeploy is complete, Verify on center display release notes are present

Note
If the redeploy fails you may receive an error message on UI
Re-establish vehicle connection to Toolbox 3.0
Run "Restraint Control Module Beginning-of-line Configuration" PROC_RCM_X_BOL-CONFIGURATIONvia Toolbox: (link) routine

Note
This routine will only appear on FW 2022.16.1 and newer, Routine only required when upgrading from 12.0 to 12.1 RCM
Select ‘Dashboards’, and search for 'RCM retrofit'
Select ‘Service Tasks’, click ‘Run’, and allowroutine to complete

Note
Select ‘X’ at top right of window to close oncecomplete
Remove HSD or RJ45 cable from Ethernet port to disconnect Toolbox 3.0 from vehicle
Move LH front seat to original position
Move RH front seat to original position
Raise all windows
Exit Service Mode

Note
Via UI > Service > Exit, Press and hold "Exit Service Mode" button
Close all four doors

Note
Unlatch rear doors before closing