2025-10-02

Clean Forward Camera View (Precision Cleaning of Inboard Glass) (NA)

Correction code 10200348 FRT 0.24 NOTE: Unless otherwise explicitly stated in the procedure, the above correction code and FRT reflect all of the work required to perform this procedure, including the linked procedures. Do not stack correction codes unless explicitly told to do so. NOTE: See Flat Rate Times to learn more about FRTs and how they are created. To provide feedback on FRT values, email ServiceManualFeedback@tesla.com. NOTE: See Personal Protection to make sure wearing proper PPE when performing the below procedure. See Ergonomic Precautions for safe and healthy working practices.

  • 2025-10-02: Added additional option for Cleanroom Lint-free (Dry) Wipes.
  • 2025-10-02: Updated Windshield Clean Complete and Reset DAS steps.
  • 2025-09-18: Added video at the top of the procedure.
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Note
The steps for this procedure is for North America vehicles only. For Non-North America vehicles, see Clear Forward Camera View (Precision Cleaning Of Inboard Windshield) (RoW)
  • Glass Cleaning Supplies:
    • Glass cleaner spray
      • 1083742-02-A - Zep glass cleaner
    • Pre-moistened Clean Wipes
      • 2249444-00-A - Zeiss Pre-moistened Clean Wipes
    • Cleanroom Lint-free Dry Wipes (choose whichever is available)
      • 2265712-00-A - Tramado Wipes
      • 2265663-00-A - Liso Wipes
    • Lint free Microfiber towels
      • 2084223-00-A - 6 pack
      • 2084180-00-A - 120 pack
      • If the above part numbers are not available in your region, use other New, Lint Free microfiber towels.
  • LED flashlight:
    • 1523885-00-A - LIGHT, PEN STYLE, RECHARGEABLE
  • Non-Marring Plastic Trim Tool:
    • 1115421-00-B - Plastic Trim tool
  • Nitrile Gloves
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CAUTION
IF PERFORMING IN MOBILE SERVICE: the vehicle must be parked in a roofed or shaded area. Do not perform this procedure directly under an open sky.
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Note
The following video demonstrates precision cleaning of the windshield for all vehicles:

Procedure

  1. Gently lift the wiper arms away from the windshield to access the wiper blades, and then clean the wiper blades (x2) with isopropyl (rubbing) alcohol, especially the edge of the wiper blades.
    Warning IconA warning icon, calling your attention to a possibly risky situation
    CAUTION
    If wiper blades show degradation and need to be replaced, recommend customers to replace the wiper blades to prevent reduced camera visibility performance.
    Warning IconA warning icon, calling your attention to a possibly risky situation
    CAUTION
    Do not lift a wiper arm beyond its intended position.
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    Note
    Remind customers to periodically clean the edge of the wiper blades as instructed in the Owner's Manual.
  2. Apply glass cleaner onto a microfiber towel to clean the outside surface of the front windshield, then use a second dry microfiber towel to wipe the windshield in a circular motion until the windshield is basically dry. Verify the windshield has no stains or residue, then allow 1 minute to fully dry.
  3. Use an LED flashlight to illuminate the outside surface of the windshield in the forward facing camera area, inspect for presence of any haze, fogginess, stains and/or residue on the inside of the windshield. Shine the flashlight towards you as shown in the images.
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    Note
    Perform the inspection indoors.
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    Note
    Flashlight should be pointing at the windshield towards you, see diagram for proper inspection method.
    Informational PurposesAn informational icon, calling your attention
    Note
    If the presence of haze, smudges is confirmed with flashlight based inspection method, continue to the next step.
    Figure 1. Inspection Method
    Figure 2. Negative Inspection Example
    Figure 3. Hazy Windshield Example
  4. Open the LH front door and lower the LH front window.
  5. Remove the forward facing camera hood. See Glare Shield (Remove and Replace).
  6. Clean the inside surface of the windshield in the forward facing camera area as follows:
    1. Put on nitrile gloves.
    2. Use pre-moistened clean wipes to thoroughly wipe the area. Use a plastic trim tool to help apply upward pressure and clean the crevices between the forward facing camera and windshield. See images for reference.
      Warning IconA warning icon, calling your attention to a possibly risky situation
      CAUTION
      Be careful not to touch or damage the forward facing camera lens while using the trim tool.
    3. Use cleanroom (dry) wipes to thoroughly wipe the area. Make sure the wipe is laid flat onto the surface to prevent glass from streaking. Use a plastic trim tool to help apply upward pressure and clean the crevices between the forward facing camera and windshield. See images for reference.
      Warning IconA warning icon, calling your attention to a possibly risky situation
      CAUTION
      Be careful not to touch or damage the forward facing camera lens while using the trim tool.
    4. Use the LED flashlight to inspect that the area is clean and no streaks or residue remains. Use additional cleanroom (dry) wipes to wipe the area, if necessary.
    5. Use a cleanroom (dry) wipe folded into a square for a final wipe. Wiping in a sweeping motion will help to remove remaining dust on glass.
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    Note
    Clean the entire area thoroughly, including the edges and corners.
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    Note
    For HW4 vehicles, pay special attention to ensure the notch is also clean (see picture for notch location).
    Figure 4. Forward facing camera area
    Figure 5. Plastic trim tool; apply upward pressure and clean crevice between camera and windshield
    Figure 6. Unqualified Job Examples
    Figure 7. Qualified Job Example
    Figure 8. Notch of HW4 Vehicle
  7. On the touchscreen, tap the Service Mode "wrench" (at the bottom of the touchscreen UI), and then tap Driver Assist > Cameras > Camera Preview, select Main/Wide/Narrow tabs to preview all forward facing cameras and assess the visual clarity.
    • If no residue or dirt is visible across all camera lenses, continue to the next step to install all components that were removed for access.
    • If the image is blurry or the visuals are impeded, clean the camera lenses as needed.
  8. Install the forward facing camera hood. See Glare Shield (Remove and Replace).
  9. Connect a laptop with Toolbox 3 to the vehicle. See Toolbox 3 (Connect and Disconnect).
  10. Unlock the vehicle Gateway. See Gateway (Unlock).
  11. On the vehicle touchscreen, perform the following steps:
    1. Tap Service Mode Plus > Driver Assist > Cameras > Main Pitch > Windshield clean complete, click Run, and allow the routine to complete.
    2. Tap Reset DAS to reset the driver assistance system. Close the routine once it is successfully completed.
      Informational PurposesAn informational icon, calling your attention
      Note
      The Reset DAS button can either be located in the pop-up window or at the bottom of the screen.
  12. Exit Service Mode.
  13. Raise the LH front window and close the LH front door.