06/09/2024 13:26:17
Media Control Unit (Remove and Replace)
Correction code 21060102 FRT 1.02 NOTE: Unless otherwise explicitly stated in the procedure, the above correction code and FRT reflect all of the work required to perform this procedure, including the linked procedures. Do not stack correction codes unless explicitly told to do so. NOTE: See to learn more about FRTs and how they are created. To provide feedback on FRT values, email LaborTimeFeedback@tesla.com. NOTE: See to make sure wearing proper PPE when performing the below procedure.
- 2024-09-06: Added owner authorization request.
Warning
This procedure is a DRAFT,
although it has been validated. Warnings and Cautions might be missing. Follow safety
requirements and use extreme caution when working on or near high voltage systems and
components. Provide corrections and feedback to ServiceDevelopment@teslamotors.com.
- Open the LH front door and lower all windows.
- Connect a laptop with Toolbox 3 to the vehicle. See .
-
Perform the Toolbox Owner Authorization Request.
- Log in to https://toolbox.tesla.com/help/owner_authorization.
- On the left panel, click Owner Authorization Request, and then click Request Owner Authorization in the main panel.
- Complete and submit the form.
- Ask the vehicle owner to approve the authorization request that was sent to their email.
- Click on Next Step. and on the "Getting Started" page, click on
-
On the "Backup & Factory Reset"
page, click Next
Step and follow the prompts to perform a profile backup and factory reset on
the MCU.
NoteThe MCU will reboot several times during this step.
-
Transfer the touchscreen bezel from the
old MCU to the new MCU:
- Connect 12V power. See Disconnect 12V Power.
- Connect a 12V charger to the 12V auxiliary battery terminals.
- Reestablish the Toolbox laptop connection, and in the "Replace" page, click Next Step to go to the "Associate" page.
- Follow the prompts to transfer configs and associate the replacement MCU. The MCU will reboot several times.
-
When association is complete and the VIN is confirmed online, click Next
Step to go to the "Update" page.
NoteIf necessary, Reconnect the Toolbox connection.
-
Click Start Part Replacement OTA to deploy a software update to
the vehicle.
NoteIf necessary, Reconnect the Toolbox connection.
- Install the vehicle software package via UI.
- In Toolbox, click Next Page to go to the "Restore" page, and then follow the prompts to restore the vehicle profile.
- Disconnect the laptop from the vehicle.
- Install the remaining components that were removed for access. See Media Control Unit (Remove and Install).