14/06/2023 03:08:22
SIM Card - With SIM Extender (Remove and Replace)
Correction Code 21062402
Note
Vehicles in North America are not equipped with a SIM extender; this procedure only applies to vehicles outside of North America.
Removal
- Pull down the front of the storage compartment beneath the touchscreen.
-
Release the SIM extender from the bottom of the MCU.
CAUTIONDo not attempt to completely remove the SIM extender from the vehicle.NoteThe SIM extender is attached to the bottom of the MCU with Dual Lock.
-
Use a pen or a small pick to push the button on the SIM extender. This releases the tray that holds the SIM card from the extender. Remove the tray from the SIM extender.
- Remove the SIM card from the tray.
-
Destroy the SIM card by
cutting the card in half through the center of the gold pad, and then cut
each piece into half, resulting in 4 pieces.
CAUTIONIt is mandatory to destroy the SIM card to protect user data.
Installation
Installation procedure is the reverse of removal, except for the following:
CAUTION
Make sure that the
new SIM card is seated properly. The side of the card with digits must face up
inside the tray.
Note
If
installing a non-Tesla SIM card, refer to Toolbox article 10088 for additional requirements.
Additionally, customer must complete form SC-15-21-001.
- Reboot the MCU.
-
Make sure that the vehicle
has cellular connectivity.
NoteFor China only, after installation, make sure to authenticate the new SIM card. Refer to Toolbox article 5655500 for more details.