03/08/2023 17:24:19

Door - Charge Port (Remove and Replace)

Correction Code 44012302 Correction Code 44011502 Correction Code 44014202 Correction Code 44014102 Correction Code 44014302

  • 2023-08-03: Updated 3-phase procedures to use Charge Port Voltage Check.
  • 2023-05-24: Updated China procedure to use Charge Port Voltage Check.
  • 2023-05-02: Added note to 44012302 on calibrating non-motorized charge ports.
Choose the appropriate procedure based on the vehicle's configuration:

Vehicles With Single Phase, Non-Motorized Charge Port

Correction Code 44012302

Removal

  1. Remove the LH tail light assembly (refer to procedure).
  2. Remove the screws (x3) that secure the charge port door to the tail light assembly.
  3. Remove the charge port door.

Installation

Informational PurposesAn informational icon, calling your attention
Note
A Toolbox routine will be performed at the end of this procedure that calibrates motorized charge port doors, but also serves to calibrate newer revision door sensors on some non-motorized charge port doors.
Installation procedure is the reverse of removal, except for the following:
  1. Ensure that the studs on the tail light align with the slots on the charge port door before installing the screws.
  2. Test the charge port door for proper fit and operation after the tail light is installed. Adjust the charge port door and tail light as necessary.
  3. Connect a laptop to the diagnostic port of the vehicle, and then use Toolbox 3 to locally connect to the vehicle. See Toolbox 3 (Connect and Disconnect).
  4. Unlock the vehicle gateway for diagnostic communication. See Gateway Unlock.
  5. Using Toolbox 3:
    1. Select the Actions tab and search for "Door sensor calibration".
    2. Select the ODIN routine PROC_CP_X_DOOR-SENSOR-CALIBRATIONvia Toolbox: (link), and then click on the link of the routine.
    3. Click RUN, and allow the routine to complete.
      Informational PurposesAn informational icon, calling your attention
      Note
      If the routine fails with the message "Unmotorized Gen1 charge ports are not supported in this routine", the vehicle might have a non-motorized charge port door with an older revision door sensor that does not require calibration. This is expected behavior and the repair can be considered complete.

Vehicles With Single Phase, Motorized Charge Port

Correction Code 44011502

Informational PurposesAn informational icon, calling your attention
Note
The charge port door and motor are removed as an assembly.

Removal

  1. Remove the LH tail light assembly (refer to procedure).
  2. Remove the screws (x3) that secure the charge port door to the tail light assembly (torque 2.5 Nm).
  3. Remove the charge port door.

Installation

Installation procedure is the reverse of removal, except for the following:
  1. Ensure that the studs on the tail light align with the slots on the charge port door before installing the screws.
  2. Test the charge port door for proper fit and operation after the tail light is installed. Adjust the charge port door and tail light as necessary.
  3. Connect a laptop to the diagnostic port of the vehicle, and then use Toolbox 3 to locally connect to the vehicle. See Toolbox 3 (Connect and Disconnect).
  4. Unlock the vehicle gateway for diagnostic communication. See Gateway Unlock.
  5. Using Toolbox 3:
    1. Select the Actions tab and search for "Door sensor calibration".
    2. Select the ODIN routine PROC_CP_X_DOOR-SENSOR-CALIBRATIONvia Toolbox: (link), and then click on the link of the routine.
    3. Click RUN, and allow the routine to complete.
      Informational PurposesAn informational icon, calling your attention
      Note
      If the routine fails with the message "Unmotorized Gen1 charge ports are not supported in this routine", the vehicle might have a non-motorized charge port door with an older revision door sensor that does not require calibration. This is expected behavior and the repair can be considered complete.

Vehicles With 3 Phase, Non-Motorized Charge Port

Correction Code 44014202

Installation

  1. Make sure that the studs on the LH taillight assembly align with the slots on the charge port door, and then install the screws (x3) that attach the charge port door to the taillight assembly (torque 2.5 Nm).
  2. Install the LH taillight assembly. See Taillight Assembly - LH (Remove and Replace).
  3. Connect 12V power. See Disconnect 12V Power.
  4. Test the charge port door for proper fit and operation after the LH taillight assembly has been installed. Adjust the charge port door and taillight as necessary.
  5. Connect a laptop to the diagnostic port of the vehicle, and then use Toolbox 3 to locally connect to the vehicle. See Toolbox 3 (Connect and Disconnect).
  6. Unlock the vehicle gateway for diagnostic communication. See Gateway Unlock.
  7. Using Toolbox 3:
    1. Select the Actions tab and search for "Door sensor calibration".
    2. Select the ODIN routine PROC_CP_X_DOOR-SENSOR-CALIBRATIONvia Toolbox: (link), and then click on the link of the routine.
    3. Click RUN, and allow the routine to complete.
      Informational PurposesAn informational icon, calling your attention
      Note
      If the routine fails with the message "Unmotorized Gen1 charge ports are not supported in this routine", the vehicle might have a non-motorized charge port door with an older revision door sensor that does not require calibration. This is expected behavior and the repair can be considered complete.
  8. Install the LH trunk trim. See Trim - Rear Trunk - Side - LH (Remove and Replace).

Vehicles With 3 Phase, Motorized Charge Port (Except China)

Correction Code 44014102

Installation

  1. Make sure that the studs on the LH taillight assembly align with the slots on the charge port door, and then install the screws (x3) that attach the charge port door to the taillight assembly (torque 2.5 Nm).
  2. Install the LH taillight assembly. See Taillight Assembly - LH (Remove and Replace).
  3. Install the charge port. See Charge Port - 3 Phase (Remove and Replace).
  4. Connect 12V power. See Disconnect 12V Power.
  5. Test the charge port door for proper fit and operation after the LH taillight assembly has been installed. Adjust the charge port door and taillight as necessary.
  6. Connect a laptop to the diagnostic port of the vehicle, and then use Toolbox 3 to locally connect to the vehicle. See Toolbox 3 (Connect and Disconnect).
  7. Unlock the vehicle gateway for diagnostic communication. See Gateway Unlock.
  8. Using Toolbox 3:
    1. Select the Actions tab and search for "Door sensor calibration".
    2. Select the ODIN routine PROC_CP_X_DOOR-SENSOR-CALIBRATIONvia Toolbox: (link), and then click on the link of the routine.
    3. Click RUN, and allow the routine to complete.
      Informational PurposesAn informational icon, calling your attention
      Note
      If the routine fails with the message "Unmotorized Gen1 charge ports are not supported in this routine", the vehicle might have a non-motorized charge port door with an older revision door sensor that does not require calibration. This is expected behavior and the repair can be considered complete.
  9. Install the LH trunk trim. See Trim - Rear Trunk - Side - LH (Remove and Replace).

Vehicles With 3 Phase, Motorized Charge Port (China)

Correction Code 44014302

Removal

  1. Disconnect 12V power. See Disconnect 12V Power.
  2. Perform the charge port voltage check. See Charge Port Voltage Check.
  3. Remove the parcel shelf.
  4. Release the handle, and then remove the load floor.
  5. Remove the LH rear C-pillar trim (refer to procedure).
  6. Remove the LH rear sill panel trim (refer to procedure).
  7. Release the clips (x2) that attach the trunk side garnish trim to the body.
  8. Release the clips (x7) that attach the trunk floor carpet to the body, and then remove the trunk floor carpet from the vehicle.
  9. Remove the LH side rear trunk trim (refer to procedure).
  10. Remove the painted door panel from the charge port door by releasing the clip through the opening highlighted in the illustration, and slide the painted door panel away from the vehicle.
  11. Remove the nut that attaches the charge port ground to the body.
  12. Release the edge clips (x2) that attach the manual release cables to the charge port.
  13. Remove the screw that attaches the release cables at the center of the charge port, and then move the cables aside.
  14. Disconnect the electrical connectors for both latch actuators (x2).
  15. Disconnect the logic electrical connector from the charge port ECU.
  16. Release the clips (x2) that attach the HV harness to the body studs.
  17. Remove the bolts (x3) that attach the HV harness to the charge port, and then move the HV harness aside.
  18. Remove the bolts (x7) that attach the charge port to the body, and then put the charge port aside.
  19. Disconnect the electrical connector for the charge port door.
  20. Pull the charge port door assembly away from the vehicle, release the grommet, and then supply the charge port door electrical harness through the body.
    Informational PurposesAn informational icon, calling your attention
    Note
    Rotate the charge port door assembly out with the charge port door open.

Installation

  1. Position the charge port door assembly on the vehicle, and then supply the charge port door electrical harness through the body.
  2. Secure the grommet to the body.
    Informational PurposesAn informational icon, calling your attention
    Note
    Make sure that the grommet is fully seated all the way around.
  3. Connect the electrical connector for the charge port door.
  4. Position the HV harness on the charge port, and then install the bolts (x3) that attach the HV harness to the charge port (torque 6 Nm).
    Warning IconA warning icon, calling your attention to a possibly risky situation
    CAUTION
    Make sure that the HV harness is not tugged or pulled necessary.
  5. Install the clips (x2) that attach the HV harness to the body studs.
  6. Connect the electrical connectors for both latch actuators (x2).
  7. Connect the logic electrical connector to the charge port ECU.
  8. Install the screw that attaches the release cables at the center of the charge port (torque 1.5 Nm).
  9. Install the edge clips (x2) that attach the manual release cables to the charge port.
  10. Install the nut that attaches the charge port ground to the body (torque 9 Nm).
  11. Reinstall the painted door panel on the charge port door; check the orientation of the outer trim prior located in the back of rear panel prior to installation.
  12. Install the LH side rear trunk trim (refer to procedure).
  13. Install the clips (x7) that attach the trunk floor carpet to the body.
  14. Install the clips (x2) that attach the trunk side garnish trim to the body.
  15. Install the LH rear sill panel trim (refer to procedure).
  16. Install the LH rear C-pillar trim (refer to procedure).
  17. Install the load floor.
  18. Install the parcel shelf.
  19. Close the liftgate.
  20. Close the charge port door.
  21. Install new bolts (x11) that attach the charger cover panel to the charger (torque 2 Nm).
  22. Clean old warranty label residue from the charger with an isopropyl alcohol (IPA) wipe.
  23. Install new warranty label on the charger cover panel.
  24. Install the 2nd row lower seat cushion (refer to procedure).
  25. Reconnect the First Responder Loop.
  26. Reconnect the 12V battery negative terminal (torque 10 Nm).
  27. Install the outlet HEPA filter duct (refer to procedure).
  28. Install the inlet HEPA filter duct (refer to procedure).
  29. Install the LH and RH underhood aprons (refer to procedure).
  30. Install the rear underhood apron (refer to procedure).