Car Computer (Remove and Replace)
Código de corrección 21153202 (HW3) 21153302 (HW4) FRT 0.78 0.66 NOTA: Salvo que se indique lo contrario explícitamente en el procedimiento, el código de corrección anterior y el FRT reflejan todo el trabajo necesario para realizar este procedimiento, incluidos los procedimientos vinculados. No acumule códigos de corrección a menos que se le indique explícitamente que lo haga. NOTA: Consulte Tiempos de tarifa plana para obtener más información sobre los FRT y cómo se crean. Para enviar sus comentarios sobre los valores de FRT, escriba a ServiceManualFeedback@tesla.com. NOTA: Consulte Protección personal para asegurarse de llevar el EPI adecuado al realizar el siguiente procedimiento. Consulte Precauciones ergonómicas para ver prácticas de trabajo seguras.
- 2025-03-13: Added 3rd party security credentials check.
- 2024-12-17: Added instructions on Ethernet Diagnostics retrofit for Model S with HW3 car computer
- 2024-10-17: Added instruction for car computer disposal.
- 2024-09-06: Added owner authorization request and LV maintainer steps.
Replace Car Computer
- Connect a laptop with Toolbox 3 to the vehicle. See Toolbox 3 (Conexión y desconexión).
-
For Third Party repairs only: Perform
the Toolbox Owner Authorization Request.
NotaIf the repair was booked through Tesla Service, the customer has already given authorization. Go to the next step.
- Log in to https://toolbox.tesla.com/help/owner_authorization.
- On the left panel, click Owner Authorization Request, and then click Request Owner Authorization in the main panel.
- Complete and submit the form.
- Ask the vehicle owner to approve the authorization request that was sent to their email.
- Click on Next Step. and on the "Getting Started" page, click on
-
On the "Backup & Factory Reset"
page, click Next
Step and follow the prompts to perform a profile backup and factory reset
on the car computer.
NotaThe car computer will reboot several times during this step.
-
Once the "Replace" page appears, the
car computer can be replaced. Use the instructions in the appropriate "Remove and
Install" procedure to replace the car computer:
Select the appropriate Car Computer (Remove and Install) procedure:
-
Perform the following tasks that are described in the (Remove and Install)
procedure:
-
Re-establish the Toolbox laptop
connection, and in the "Replace" page, click Next Step.
-
Solo para reparaciones de terceros: Introduzca las credenciales de inicio de sesión del profesional de seguridad del vehículo necesarias para acceder a la sección de Asociar ordenador del vehículo.
NotaLas piezas consideradas relevantes para la seguridad o el robo, o que puedan requerir una programación o configuración especiales, solo las pueden configurar profesionales del sector de la automoción que estén registrados en una organización de acreditación de seguridad de vehículos, o bien técnicos de servicio de Tesla.
- Follow the prompts to transfer configurations and associate the replacement car computer. The car computer will reboot several times.
-
When association is complete and the
VIN is confirmed online, click Next Step to go to the "Update" page.
NotaIf necessary, Reconnect the Toolbox connection.
-
Click Start Part Replacement OTA
to deploy a software update to the vehicle.
NotaIf necessary, Reconnect the Toolbox connection.
-
Re-install software via UI
NotaVia Controls > Service Mode > Software Reinstall
-
In Toolbox, click Next Page to go to the
"Restore" page, and then follow the prompts to restore the vehicle profile.
- Disconnect the laptop from the vehicle.
-
Install the remaining components that
were removed for access.
Select the appropriate Car Computer (Remove and Install) procedure:
- Asegúrese de desechar correctamente el antiguo ordenador del vehículo. Siga las instrucciones de Ordenador del vehículo (Desecho) y añada el código de corrección 21151007 como una actividad independiente a la visita de servicio.
Ethernet Diagnostics Retrofit (HW3 Model S only)
- 1783315-00-A MCU,RJ45,JUMPER
- 1681904-00-A ETHERNET DIAGNOSTIC - RJ45 MODULE
-
Connect all electrical harnesses to
the car computer as instructed in the Service Manual, except for X455 and the gaming MCU
connector.
Figura 1. Connector X455 at RH side of car computer Figura 2. Gaming MCU connector at LH side of car computer -
Connect the X455 electrical harness to
the Ethernet diagnostics jumper box, and then engage the connector lock.
Figura 3. Ethernet diagnostics jumper harness connections -
Install the clip that attaches the
Ethernet diagnostics jumper box to the RH body harness bracket.
-
Connect the Ethernet diagnostics car
computer connector (Figure 3, orange) to car computer connection X455, and then engage
the locking tab.
-
Route the diagnostic connector (Figure
3, green) behind the upper car computer mounting bracket.
-
Insert a flexible pickup tool down the
inner RH side of the center console, and pull the diagnostic connector up to the service
panel.
-
If not already present, install the
Ethernet diagnostic RJ45 module on the service panel.
-
Connect the diagnostic connector to
the Ethernet diagnostic RJ45 module, and then engage the locking tab (Figure 29).
-
Use electrical tape to attach the
Ethernet diagnostics jumper harness to the IP harness.
-
Connect the electrical harness to the
car computer gaming MCU connector.
NotaMake sure the locking tab engages the connector port and locks the connector in place.
- Go to step 6.d of the “Replace Car Computer” section and complete the remainder of the procedure.