Car Computer (Remove and Replace)
Código de corrección 21153202 (HW3) 21153302 (HW4) FRT 1.14 0.84 NOTA: Salvo que se indique lo contrario explícitamente en el procedimiento, el código de corrección anterior y el FRT reflejan todo el trabajo necesario para realizar este procedimiento, incluidos los procedimientos vinculados. No acumule códigos de corrección a menos que se le indique explícitamente que lo haga. NOTA: Consulte Tiempos de tarifa plana para obtener más información sobre los FRT y cómo se crean. Para enviar sus comentarios sobre los valores de FRT, escriba a LaborTimeFeedback@tesla.com. NOTA: Consulte Protección personal para asegurarse de llevar el EPI adecuado al realizar el siguiente procedimiento.
- 2024-10-17: Added instruction for car computer disposal.
- 2024-09-06: Added owner authorization request and LV maintainer steps.
Replace Car Computer
- Connect a laptop with Toolbox 3 to the vehicle. See Toolbox 3 (Conexión y desconexión).
-
For Third Party repairs only: Perform
the Toolbox Owner Authorization Request.
NotaIf the repair was booked through Tesla Service, the customer has already given authorization. Go to the next step.
- Log in to https://toolbox.tesla.com/help/owner_authorization.
- On the left panel, click Owner Authorization Request, and then click Request Owner Authorization in the main panel.
- Complete and submit the form.
- Ask the vehicle owner to approve the authorization request that was sent to their email.
- Click on Next Step. and on the "Getting Started" page, click on
-
On the "Backup & Factory Reset"
page, click Next
Step and follow the prompts to perform a profile backup and factory reset
on the car computer.
NotaThe car computer will reboot several times during this step.
-
Once the "Replace" page appears, the
car computer can be replaced. Use the instructions in the appropriate "Remove and
Install" procedure to replace the car computer:
Select the appropriate Car Computer (Remove and Install) procedure:
-
Perform the following tasks that are described in the (Remove and Install)
procedure:
- Re-establish the Toolbox laptop connection, and in the "Replace" page, click Next Step to go to the "Associate" page.
- Follow the prompts to transfer configurations and associate the replacement car computer. The car computer will reboot several times.
-
When association is complete and the
VIN is confirmed online, click Next Step to go to the "Update" page.
NotaIf necessary, Reconnect the Toolbox connection.
-
Click Start Part Replacement OTA
to deploy a software update to the vehicle.
NotaIf necessary, Reconnect the Toolbox connection.
-
Re-install software via UI
NotaVia Controls > Service Mode > Software Reinstall
- In Toolbox, click Next Page to go to the "Restore" page, and then follow the prompts to restore the vehicle profile.
- Disconnect the laptop from the vehicle.
-
Install the remaining components that
were removed for access.
Select the appropriate Car Computer (Remove and Install) procedure:
- Asegúrese de desechar correctamente el antiguo ordenador del vehículo. Siga las instrucciones de Ordenador del vehículo (Desecho) y añada el código de corrección 21151007 como una actividad independiente a la visita de servicio.