Before contacting Tesla Collision Repair:

1. Take photos of each of damaged area of the component. (Show each damaged area from several angles.)
2. Measure each damaged area.
3. For each damaged area, note if there are missing pieces or damage to threaded holes.

Send the photos, measurements, and notes to you local Collision Repair Support Team:

• North America:
  • Tesla Approved Collision Centers (TACCs) – Open a support ticket through Workbench.
  • Tesla Collision Repair Centers or Tesla Service Centers – Create and escalate a Toolbox Session.
• Europe, Middle East, and Africa:
  • Tesla Collision Centers/Tesla Body Repair Centers – Create a Toolbox Session and Escalate to Region.
  • Tesla Approved Body Shops/Tesla Approved Collision Centers – Raise a support request using the Technical Support Request Form.
• Australia and New Zealand: Email ANZbodyrepair@tesla.com.
• Asia Pacific: Email bodyrepair-china@tesla.com.