If a vehicle has been classified as an unsupported vehicle or has been found to have a salvage title, the Tesla Collision Center or Tesla Approved Collision Center must:

1. Inform Tesla that the vehicle is a Total Loss/Salvage Titled vehicle:
   1. If a Repair Order (RO) has not already been created in the Electronic Parts Catalog (EPC), create a Repair Order (RO).
   2. Fill out all requested information.
   3. Set the Repair Stage to "Total Loss."
   4. At the bottom of the page, go to the Total Loss drop-down list, and select "Generate Salvage Document."
   5. Provide a copy of the Salvage Document to the customer.
   6. Upload all photos.
   7. Select "Save."

      EPC will notify Tesla of the Total Loss.

   Note

   Questions from Tesla Collision Centers and Tesla Approved Collision Center on Total Loss processing can be sent to unsupportedvehicles@tesla.com.