Contacting Tesla Collision Repair
Before contacting Tesla Collision Repair:
- Take photos of each of damaged area of the component. (Show each damaged area from several angles.)
- Measure each damaged area.
- For each damaged area, note if there are missing pieces or damage to threaded holes.
Send the photos, measurements, and notes to you local Collision Repair
Support Team:
- North America:
- Tesla Approved Collision Centers (TACCs) – Open a support ticket through Workbench.
- Tesla Collision Repair Centers or Tesla Service Centers – Create and escalate a Toolbox Session.
- Europe, Middle East, and
Africa:
- Tesla Collision Centers/Tesla Body Repair Centers – Create a Toolbox Session and Escalate to Region.
- Tesla Approved Body Shops/Tesla Approved Collision Centers – Raise a support request using the Technical Support Request Form.
- Australia and New Zealand: Email ANZbodyrepair@tesla.com.
- Asia Pacific: Email bodyrepair-china@tesla.com.