Restarting the Touchscreen

You can restart your touchscreen if it is unresponsive or demonstrates unusual behavior.

Warning IconA warning icon, calling your attention to a possibly risky situation
Warning
Only restart the touchscreen while the vehicle is stopped and in Park. The car status display, safety warnings, backup camera, etc. will not be visible during the restart.
  1. Shift into Park.
  2. Hold down both scroll buttons on the steering wheel until the touchscreen turns black.
    Steering wheel with zoombox of up arrows pointing at the left and right scroll buttons.
  3. Wait approximately 30 seconds for the touchscreen to restart. If the touchscreen is still unresponsive or demonstrating unusual behavior after a few minutes, try power cycling the vehicle (if possible). See Power Cycling the Vehicle.
Informational PurposesAn informational icon, calling your attention
Note
Pressing the scroll buttons only restarts the touchscreen. It does not restart any other vehicle component and does not power Model Y off and on.