Important Safety Instructions

SAVE THESE IMPORTANT SAFETY INSTRUCTIONS

Powerwall 3 installation and service require knowledge of high voltage electricity and should only be performed by Tesla Certified Installers. Tesla assumes no liability for injury or property damage due to repairs attempted by unqualified individuals or a failure to properly follow these instructions. These warnings and cautions must be followed when using Powerwall 3.

Symbols in This Document

This manual uses the following symbols to highlight important information:
Warning IconA warning icon, calling your attention to a possibly risky situation
Warning
indicates a hazardous situation which, if not avoided, could result in injury or death.
Warning IconA warning icon, calling your attention to a possibly risky situation
CAUTION
indicates a hazardous situation which, if not avoided, could result in minor injury or damage to the equipment.
Informational PurposesAn informational icon, calling your attention
Note
indicates an important step or tip that leads to best results, but is not safety or damage related.

General Information

Warning IconA warning icon, calling your attention to a possibly risky situation
Warning
Read this entire document before installing or using Powerwall 3. Failure to do so or to follow any of the instructions or warnings in this document can result in electrical shock, serious injury, or death, or can damage Powerwall 3, potentially rendering it inoperable.
Warning IconA warning icon, calling your attention to a possibly risky situation
Warning
Electric shock hazard. The DC conductors of any connected PV system are normally ungrounded but will become intermittently grounded without indication when the inverter measures the PV array isolation. Disconnect all sources of supply before servicing.
Warning IconA warning icon, calling your attention to a possibly risky situation
Warning
A battery can present a risk of electrical shock, fire, or explosion from vented gases. Observe proper precautions.
Warning IconA warning icon, calling your attention to a possibly risky situation
Warning
This product can expose you to chemicals including cobalt and lithium compounds. These chemicals are known to the State of California to cause cancer and birth defects or other reproductive harm. For more information, visit www.P65Warnings.ca.gov. You cannot be exposed to these chemicals without opening the external casing. Only members of the Tesla Service team and other Tesla-certified technicians should open the external casing.
Warning IconA warning icon, calling your attention to a possibly risky situation
Warning
Powerwall 3 installation must be carried out only by Tesla Certified Installers who have been trained in dealing with high voltage electricity.
Warning IconA warning icon, calling your attention to a possibly risky situation
Warning
Powerwall 3 is heavy. Use of lift equipment is recommended.
Warning IconA warning icon, calling your attention to a possibly risky situation
Warning
Use Powerwall 3 only as directed.
Warning IconA warning icon, calling your attention to a possibly risky situation
Warning
Do not use Powerwall 3 if it is defective, appears cracked, broken, or otherwise damaged, or fails to operate.
Warning IconA warning icon, calling your attention to a possibly risky situation
Warning
Before beginning the wiring portion of the installation, ensure that the Powerwall 3 is switched off, and open any associated circuit breakers and disconnect switches (if applicable for the installation).
Warning IconA warning icon, calling your attention to a possibly risky situation
Warning
Do not attempt to open, disassemble, repair, tamper with, or modify Powerwall 3. Powerwall 3 and its components are not user serviceable. Batteries in Powerwall are not replaceable. Contact Tesla Support or the Certified Installer who installed the system for any repairs.
Warning IconA warning icon, calling your attention to a possibly risky situation
Warning
To protect Powerwall 3 and its components from damage when transporting, handle with care. Do not impact, pull, drag, or step on Powerwall 3. Do not subject Powerwall 3 to any strong force. To help prevent damage, leave Powerwall 3 in its shipping packaging until it is ready to be installed.
Warning IconA warning icon, calling your attention to a possibly risky situation
Warning
Do not insert foreign objects into any part of Powerwall 3.
Warning IconA warning icon, calling your attention to a possibly risky situation
Warning
Do not expose Powerwall 3 or its components to direct flame.
Warning IconA warning icon, calling your attention to a possibly risky situation
Warning
Do not install Powerwall 3 near heating equipment.
Warning IconA warning icon, calling your attention to a possibly risky situation
Warning
Do not immerse Powerwall 3 or its components in water or other fluids.
Warning IconA warning icon, calling your attention to a possibly risky situation
CAUTION
Powerwall is not designed nor warrantied for non-stationary applications.
Warning IconA warning icon, calling your attention to a possibly risky situation
CAUTION
Risk of electric shock. Do not remove cover, there are no user serviceable parts inside. Refer servicing to qualified personnel.
Warning IconA warning icon, calling your attention to a possibly risky situation
CAUTION
Both AC and DC voltage sources may be terminated inside this equipment. Each circuit must be individually disconnected before servicing.
Warning IconA warning icon, calling your attention to a possibly risky situation
CAUTION
When the PV array is exposed to light, it supplies a DC voltage to this equipment.
Warning IconA warning icon, calling your attention to a possibly risky situation
CAUTION
Do not use cleaning solvents to clean Powerwall 3, or expose Powerwall 3 to flammable or harsh chemicals or vapors.
Warning IconA warning icon, calling your attention to a possibly risky situation
CAUTION
Do not use fluids, parts, or accessories other than those specified in this manual, including use of non-genuine Tesla parts or accessories, or parts or accessories not purchased directly from Tesla or a Tesla-certified party.
Warning IconA warning icon, calling your attention to a possibly risky situation
CAUTION
Do not place Powerwall 3 in a storage condition for more than one (1) month, or permit the electrical feed on the Powerwall 3 to be severed for more than one (1) month. Please reach out to your installer for more information if needed.
Warning IconA warning icon, calling your attention to a possibly risky situation
CAUTION
Do not paint any part of Powerwall 3, including any internal or external components such as the exterior shell or casing.
Warning IconA warning icon, calling your attention to a possibly risky situation
CAUTION
When installing Powerwall 3 in a garage or near vehicles, keep it out of the driving path. If possible, install Powerwall 3 on a side wall and/or above the height of vehicle bumpers.

Environmental Conditions

Warning IconA warning icon, calling your attention to a possibly risky situation
Warning
Install Powerwall 3 in a location that prevents damage from flooding.
Warning IconA warning icon, calling your attention to a possibly risky situation
CAUTION
Operating or storing Powerwall 3 in temperatures outside its specified range might cause damage to Powerwall.
Warning IconA warning icon, calling your attention to a possibly risky situation
CAUTION
Ensure that no water sources are above or near Powerwall 3, including downspouts, sprinklers, or faucets.
Warning IconA warning icon, calling your attention to a possibly risky situation
CAUTION
Ensure that snow does not accumulate around Powerwall 3.

FCC

This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

15.21 - Changes or modifications not expressly approved by the party responsible for compliance could void the user‘s authority to operate the equipment.

15.105 (b) - This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
  • Reorient or relocate the receiving antenna.
  • Increase the separation between the equipment and receiver.
  • Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
  • Consult the dealer or an experienced radio/TV technician for help.

RF Exposure Information (MPE)

This device has been tested and meets applicable limits for Radio Frequency (RF) exposure. This equipment should be installed and operated with minimum distance 20 cm between the radiator & your body.

ISED Canada Compliance Statement

This device contains licence-exempt transmitter(s)/receiver(s) that comply with Innovation, Science and Economic Development Canada’s licence-exempt RSS(s). Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device.

The device for operation in the band 5150–5250 MHz is only for indoor use to reduce the potential for harmful interference to co-channel mobile satellite systems.