Important Safety Instructions

SAVE THESE IMPORTANT SAFETY INSTRUCTIONS

Powerwall+ installation and service require knowledge of high voltage electricity and should only be performed by Tesla Certified Installers. Tesla assumes no liability for injury or property damage due to repairs attempted by unqualified individuals or a failure to properly follow these instructions. These warnings and cautions must be followed when using Powerwall+.

Symbols in This Document

This manual uses the following symbols to highlight important information:
Warning IconA warning icon, calling your attention to a possibly risky situation
Warning
indicates a hazardous situation which, if not avoided, could result in injury or death.
Warning IconA warning icon, calling your attention to a possibly risky situation
CAUTION
indicates a hazardous situation which, if not avoided, could result in minor injury or damage to the equipment.
Informational PurposesAn informational icon, calling your attention
Note
indicates an important step or tip that leads to best results, but is not safety or damage related.

General Information

Warning IconA warning icon, calling your attention to a possibly risky situation
Warning
Read this entire document before installing or using Powerwall+. Failure to do so or to follow any of the instructions or warnings in this document can result in electrical shock, serious injury, or death, or can damage Powerwall+, potentially rendering it inoperable.
Warning IconA warning icon, calling your attention to a possibly risky situation
Warning
Electric shock hazard. The DC conductors of this PV system are normally ungrounded but will become intermittently grounded without indication when the inverter measures the PV array isolation. Energy stored in capacitor. Do not remove cover until 5 minutes after disconnecting the equipment. Power fed from more than one source. Disconnect all sources of supply before servicing.
Warning IconA warning icon, calling your attention to a possibly risky situation
Warning
A battery can present a risk of electrical shock, fire, or explosion from vented gases. Observe proper precautions.
Warning IconA warning icon, calling your attention to a possibly risky situation
Warning
This product can expose you to chemicals including cobalt and lithium compounds, which are known to the State of California to cause cancer and birth defects or other reproductive harm. For more information, visit www.P65Warnings.ca.gov. You cannot be exposed to these chemicals without opening the external casing. Only members of the Tesla Service team and other Tesla-certified technicians should open the external casing.
Warning IconA warning icon, calling your attention to a possibly risky situation
Warning
Powerwall+ installation must be carried out only by Tesla Certified Installers who have been trained in dealing with high voltage electricity.
Warning IconA warning icon, calling your attention to a possibly risky situation
Warning
Powerwall+ is heavy. Use of lift equipment is recommended.
Warning IconA warning icon, calling your attention to a possibly risky situation
Warning
Use Powerwall+ only as directed.
Warning IconA warning icon, calling your attention to a possibly risky situation
Warning
Do not use Powerwall+ if it is defective, appears cracked, broken, or otherwise damaged, or fails to operate.
Warning IconA warning icon, calling your attention to a possibly risky situation
Warning
Before beginning the wiring portion of the installation, ensure that the Powerwall+ is switched off, and open any associated circuit breakers and disconnect switches (if applicable for the installation).
Warning IconA warning icon, calling your attention to a possibly risky situation
Warning
Do not attempt to open, disassemble, repair, tamper with, or modify Powerwall+. Powerwall+ and its components are not user serviceable. Batteries in Powerwall+ are not replaceable. Contact the Tesla Certified Installer who installed the system for any repairs.
Warning IconA warning icon, calling your attention to a possibly risky situation
Warning
To protect Powerwall+ and its components from damage when transporting, handle with care. Do not impact, pull, drag, or step on Powerwall+. Do not subject Powerwall+ to any strong force. To help prevent damage, leave Powerwall+ in its shipping packaging until it is ready to be installed.
Warning IconA warning icon, calling your attention to a possibly risky situation
Warning
Do not insert foreign objects into any part of Powerwall+.
Warning IconA warning icon, calling your attention to a possibly risky situation
Warning
Do not expose Powerwall+ or its components to direct flame.
Warning IconA warning icon, calling your attention to a possibly risky situation
Warning
Do not install Powerwall+ near heating equipment.
Warning IconA warning icon, calling your attention to a possibly risky situation
Warning
Do not immerse Powerwall+ or its components in water or other fluids.
Warning IconA warning icon, calling your attention to a possibly risky situation
CAUTION
Risk of electric shock. Do not remove cover, there are no user serviceable parts inside. Refer servicing to qualified personnel.
Warning IconA warning icon, calling your attention to a possibly risky situation
CAUTION
Both AC and DC voltage sources are terminated inside this equipment. Each circuit must be individually disconnected before servicing.
Warning IconA warning icon, calling your attention to a possibly risky situation
CAUTION
When the PV array is exposed to light, it supplies a DC voltage to this equipment.
Warning IconA warning icon, calling your attention to a possibly risky situation
CAUTION
Do not use cleaning solvents to clean Powerwall+, or expose Powerwall+ to flammable or harsh chemicals or vapors.
Warning IconA warning icon, calling your attention to a possibly risky situation
CAUTION
Do not use fluids, parts, or accessories other than those specified in this manual, including use of non-genuine Tesla parts or accessories, or parts or accessories not purchased directly from Tesla or a Tesla-certified party.
Warning IconA warning icon, calling your attention to a possibly risky situation
CAUTION
Do not place Powerwall+ in a storage condition for more than one (1) month, or permit the electrical feed on the Powerwall+ to be severed for more than one (1) month. Please reach out to your installer for more information if needed.
Warning IconA warning icon, calling your attention to a possibly risky situation
CAUTION
Do not paint any part of Powerwall+, including any internal or external components such as the exterior shell or casing.
Warning IconA warning icon, calling your attention to a possibly risky situation
CAUTION
When installing Powerwall+ in a garage or near vehicles, keep it out of the driving path. If possible, install Powerwall+ on a side wall and/or above the height of vehicle bumpers.

Environmental Conditions

Warning IconA warning icon, calling your attention to a possibly risky situation
Warning
Install Powerwall+ in a location that prevents damage from flooding.
Warning IconA warning icon, calling your attention to a possibly risky situation
Warning
Operating or storing Powerwall+ in temperatures outside its specified range might cause damage to Powerwall.
Warning IconA warning icon, calling your attention to a possibly risky situation
Warning
Do not expose Powerwall+ to ambient temperatures above 60°C (140°F) or below -30°C (-22°F).
Warning IconA warning icon, calling your attention to a possibly risky situation
CAUTION
Ensure that no water sources are above or near Powerwall+, including downspouts, sprinklers, or faucets.
Warning IconA warning icon, calling your attention to a possibly risky situation
CAUTION
Ensure that snow does not accumulate around Powerwall+.