Unlocking When the Key Fob Doesn't Work

If Model S does not unlock when you walk up to it, or when you double-click the unlock button on the top of your key fob, the key fob’s battery may be dead. Even if this is the case, you can still use the key fob to unlock and drive Model S.

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Note
Although you can still use your key fob, you should consider using the mobile app to remotely unlock and start the vehicle. Then, replace your key fob's battery when convenient.

To unlock Model S (and disable the security alarm) using the key fob, first position the key fob near the base of the passenger side windshield wiper. Then press the front door handle on the right side of the vehicle. If Model S doesn't unlock, try adjusting the position of the key fob and try again. The key fob must be in the correct position for the vehicle to unlock.

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Note
The following illustration assumes a left hand drive (LHD) vehicle. On a right hand drive (RHD) vehicle, the locations are mirrored.
the key fob sensor on the windshield

To drive Model S after gaining access to the cabin, place the bottom of the key fob against the center console, immediately below the low voltage power outlet, then press and hold the brake pedal to start Model S.

place the key fob in the center console
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Note
Unlocking Model S using this method disables walk away locking. You must manually re-enable walk away locking after replacing the key fob’s battery.