Important Safety Instructions

SAVE THESE IMPORTANT SAFETY INSTRUCTIONS

Powerwall installation and service require knowledge of high voltage electricity and should only be performed by Tesla Certified Installers. Tesla assumes no liability for injury or property damage due to repairs attempted by unqualified individuals or a failure to properly follow these instructions. These warnings and cautions must be followed when using Powerwall.

Symbols in This Document

This manual uses the following symbols to highlight important information:
Warning IconA warning icon, calling your attention to a possibly risky situation
Warning
indicates a hazardous situation which, if not avoided, could result in injury or death.
Warning IconA warning icon, calling your attention to a possibly risky situation
CAUTION
indicates a hazardous situation which, if not avoided, could result in minor injury or damage to the equipment.
Informational PurposesAn informational icon, calling your attention
Note
indicates an important step or tip that leads to best results, but is not safety or damage related.

General Information

Warning IconA warning icon, calling your attention to a possibly risky situation
Warning
Read this entire document before installing or using Powerwall. Failure to do so or to follow any of the instructions or warnings in this document can result in electrical shock, serious injury, or death, or can damage Powerwall, potentially rendering it inoperable.
Warning IconA warning icon, calling your attention to a possibly risky situation
Warning
A battery can present a risk of electrical shock, fire, or explosion from vented gases. Observe proper precautions.
Warning IconA warning icon, calling your attention to a possibly risky situation
Warning
This product can expose you to chemicals including cobalt and lithium compounds, which are known to the State of California to cause cancer and birth defects or other reproductive harm. For more information, visit www.P65Warnings.ca.gov. You cannot be exposed to these chemicals without opening the external casing. Only members of the Tesla Service team and other Tesla-certified technicians should open the external casing.
Warning IconA warning icon, calling your attention to a possibly risky situation
Warning
Powerwall installation must be carried out only by Tesla Certified Installers who have been trained in dealing with high voltage electricity.
Warning IconA warning icon, calling your attention to a possibly risky situation
Warning
Powerwall is heavy. Use of lift equipment is recommended.
Warning IconA warning icon, calling your attention to a possibly risky situation
Warning
Use Powerwall only as directed.
Warning IconA warning icon, calling your attention to a possibly risky situation
Warning
Do not use Powerwall if it is defective, appears cracked, broken, or otherwise damaged, or fails to operate.
Warning IconA warning icon, calling your attention to a possibly risky situation
Warning
Before beginning the wiring portion of the installation, ensure that the Powerwall is switched off, and open any associated circuit breakers and disconnect switches (if applicable for the installation).
Warning IconA warning icon, calling your attention to a possibly risky situation
Warning
Do not attempt to open, disassemble, repair, tamper with, or modify Powerwall. Powerwall and its components are not user serviceable. Batteries in Powerwall are not replaceable. Contact the Tesla Certified Installer who installed the system for any repairs.
Warning IconA warning icon, calling your attention to a possibly risky situation
Warning
To protect Powerwall and its components from damage when transporting, handle with care. Do not impact, pull, drag, or step on Powerwall. Do not subject Powerwall to any strong force. To help prevent damage, leave Powerwall in its shipping packaging until it is ready to be installed.
Warning IconA warning icon, calling your attention to a possibly risky situation
Warning
Do not insert foreign objects into any part of Powerwall.
Warning IconA warning icon, calling your attention to a possibly risky situation
Warning
Do not expose Powerwall or its components to direct flame.
Warning IconA warning icon, calling your attention to a possibly risky situation
Warning
Do not install Powerwall near heating equipment.
Warning IconA warning icon, calling your attention to a possibly risky situation
Warning
Do not immerse Powerwall or its components in water or other fluids.
Warning IconA warning icon, calling your attention to a possibly risky situation
CAUTION
Do not use cleaning solvents to clean Powerwall, or expose Powerwall to flammable or harsh chemicals or vapors.
Warning IconA warning icon, calling your attention to a possibly risky situation
CAUTION
Do not use fluids, parts, or accessories other than those specified in this manual, including use of non-genuine Tesla parts or accessories, or parts or accessories not purchased directly from Tesla or a Tesla-certified party.
Warning IconA warning icon, calling your attention to a possibly risky situation
CAUTION
Do not place Powerwall in a storage condition for more than one (1) month, or permit the electrical feed on the Powerwall to be severed for more than one (1) month. Please reach out to your installer for more information if needed.
Warning IconA warning icon, calling your attention to a possibly risky situation
CAUTION
Do not paint any part of Powerwall, including any internal or external components such as the exterior shell or casing.
Warning IconA warning icon, calling your attention to a possibly risky situation
CAUTION
Do not connect Powerwall directly to photovoltaic (PV) solar wiring.
Warning IconA warning icon, calling your attention to a possibly risky situation
CAUTION
When installing Powerwall in a garage or near vehicles, keep it out of the driving path. If possible, install Powerwall on a side wall and/or above the height of vehicle bumpers.

Environmental Conditions

Warning IconA warning icon, calling your attention to a possibly risky situation
Warning
Install Powerwall in a location that prevents damage from flooding.
Warning IconA warning icon, calling your attention to a possibly risky situation
Warning
Operating or storing Powerwall in temperatures outside its specified range might cause damage to Powerwall.
Warning IconA warning icon, calling your attention to a possibly risky situation
Warning
Do not expose Powerwall to ambient temperatures above 60°C (140°F) or below -30°C (-22°F).
Warning IconA warning icon, calling your attention to a possibly risky situation
CAUTION
Ensure that no water sources are above or near Powerwall, including downspouts, sprinklers, or faucets.
Warning IconA warning icon, calling your attention to a possibly risky situation
CAUTION
Ensure that snow does not accumulate around Powerwall.