Symptoms

The unit remains in the "Staging Update" state for more than 20 minutes.

Steps to Troubleshoot

1. Confirm the commissioning phone is still connected to the Powerwall 3 network.
2. Navigate back to the Networking page and select Test Connection to ensure the configured internet connection is functioning.
3. Wait an additional 5 minutes to give the system another chance to self-resolve.
4. If the issue persists, contact Tesla Support.